user good customer experience user-friendly

The Importance of a Good Customer Experience

The importance of a good customer experience: A lot of people will say business is in an idea. A great plan to fix something that was missing or incomplete. But really, a lot of the time it’s you and many … Read More

preset report options

OneDesk Feature Spotlight Series : Preset Report Options

Feature Spotlight: Preset Report Options OneDesk is an application with many features and options. A lot of those are meant to improve how you gather, view and export your data. Last time we had a look at the Export a … Read More

Export a Data View OneDesk

OneDesk Feature Spotlight Series : Export a Data View

Feature Spotlight : Export a Data View OneDesk is a very multipurpose application. It’s all-in-one suite is composed of several useful features, many of which will become your best friends and huge time savers. It’s all in how you use … Read More

Integrate a Helpdesk with Twitter

Integrate a Helpdesk with Twitter using OneDesk and Zapier

Have you ever wanted to integrate a Helpdesk with Twitter  We at OneDesk offer an all-in-one cloud based application that handles project management, product management and helpdesk or customer feedback.  This application offers a variety of possible integrations with various … Read More

B2B Social Media

B2B Social Media, 5 good reasons why you should get on that

B2B Social Media, 5 good reasons why you should get on that Social media is everywhere. It’s now surprising to see a company is not listed on any of the major platforms. And yet, many businesses that don’t directly deal … Read More

onedesk task timer time tracking

OneDesk Feature Spotlight Series : The Task Timer

Feature Spotlight : The Task Timer The OneDesk application has a lot of features, a lot. A few can quickly become indispensable tools for some and for others, not so much. That’s because OneDesk is a very versatile platform by design, … Read More

integrate TFS VSO helpdesk

A helpdesk platform integrated with TFS / VSO

A helpdesk platform integrated with TFS / VSO We at OneDesk offer an all-in-one cloud based application that handles project management, product management and helpdesk or customer feedback. This application offers a variety of possible integrations with various other applications … Read More

Leads retention capture lead

A few ways how to better capture and retain leads

A few ways how to better capture and retain leads Anyone in marketing or sales knows this: Leads are the key. It’s in the amount you have, the amount you gather, the quality of them and above all, in their … Read More

Trello OneDesk

Outgrowing Trello – 4 Reasons you should consider moving on

Outgrowing Trello – 4 Reasons you should consider moving on So you’ve been using Trello for a long time now. You’ve carded your way through tasks, issues and projects and your business has been growing. It might be time to move … Read More

Mobile Application App

Why you should look for platforms with a Mobile Application

Why you should look for platforms with a Mobile Application In this day and age, a business needs to run with the times. And the times are fast. This means that when out shopping for good platforms for your business, … Read More