It’s easy to stay focused when everything is going well. However, things may not always be going well at the office, especially since the need to deliver projects or products faster than ever are bound to lead to chaotic times. … Read More
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
Creating products during unpredictable times
I got to thinking about our generation, and how content shapes our thoughts and beliefs about products and services these days. More specifically, how quickly we change our focus from one product to the next. We always want the next … Read More
Staying Focused on Projects
You know the drill – you come in to the office in the morning ready to breeze through all your tasks. You sit down at your desk knowing exactly in what order you will work on things. Your day officially … Read More
The shift towards social project management
The emergence of the social project manager As project management, product development and innovation processes evolve from closed silo type of environments to those that are more social, connected and collaborative, so should the roles of the individuals. The role … Read More
Help Desk Best Practices
Using “best practices” is the most efficient way of getting things done, and improving your organization. Employing best practices will give you no choice but to evaluate your company’s current practices and compare them to the ones your competitors use. … Read More
Avoiding Customer Service Disasters
We’ve said it countless times – the key to staying ahead of your competitors and becoming a leader in the market depends on one thing – superior customer service. 32 per cent of dissatisfied customers will stop doing business with … Read More
Project selection methods: Which should you use?
Project selection methods help guide an organizations decisions and weigh them against alternative projects. As a project manager or owner, you will inevitably have to make decisions regarding which projects to implement. As a team, you will need to carefully … Read More
Creating a Requirements Management Strategy
Having a requirements management system is the key to building the right product efficiently. Requirements management can save your company from going over-budget, losing time, and even embarrassing product recalls. Requirements management is only effective if it is backed up … Read More
Getting product input from your customers
There is no denying that Customer satisfaction directly influences your organization’s bottom line. Therefore, only companies that have a proper strategy and system in place, to capture customer feedback will experince loyal customers that deliver repeat business. Yet despite these … Read More
Collaboration Skills: 5 Tips to Developing Them
In an age where it is especially important for companies to get work done faster than their competitors, good collaboration skills are crucial. Some people are natural collaborators, while others prefer to work independently. Nonetheless, there is always room for … Read More