Connecting Wufoo to your helpdesk using OneDesk This is a short guide that will help you in connecting wufoo to your helpdesk and manage forms and the specific clients that they are meant for. The pre-requisites: -A OneDesk account … Continue Reading
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
Updated 19/12/2019 The different models of project teams in project management When embarking on a new project, one vital aspect to consider is the project teams who will be taking on the work. There is no one correct or right … Continue Reading
Connect a helpdesk for your Slack using OneDesk This guide will show you how to connect a helpdesk for your Slack using OneDesk. This integration will allow you to create new users, items, projects, channels, messages, private messages etc. Some pre-requisites: -A OneDesk account … Continue Reading
The Product Management discipline in the world of Big Business The Product Management discipline’s role and job description is heavily dependent on the industry, organization and the product it’s relevant to. Based on the best practices established over the years, … Continue Reading
Connect your project management with Google Docs / Drive The goal of this integration guide is to let you connect your project management with Google Docs or Google Drive. Here we will show you how to have documents automatically created and … Continue Reading
OneDesk lets you connect your helpdesk to CRM If you haven’t already, you should connect your helpdesk database to your Customer Relations Management (CRM) system as soon a possible. Why? A single source of customer data Because a combined database … Continue Reading