Collect and organize your feedback Collecting, managing and responding to customer feedback is a corner stone of keeping your customers happy. OneDesk can help you to achieve the effective communication with your customers and provide them with real-time response. An … Read More
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
We’re happy to let you know that we’ve recently been reviewed and recommended by contributor, Brad Egeland, as a part of his ongoing “5 Reasons Why” review series. OneDesk’s strengths highlighted in the review: Traditional (waterfall) Project Management meets Agile … Read More
“Time is money”. You’ve heard this said a thousand times before. The reason? It’s true. One of the most time consuming transitions to make in product and project management is the learning curve associated with implementing new software. Learning to use … Read More
Balancing the need for customer input and maintaining project control How much customer interaction do we need in the project management process? How much involvement do we want them to have as we are designing and developing their critical product that … Read More
A successful product development process requires the close collaboration between integrated product teams. According to www.npd-solutions.com, an integrated product team (IPT) can be made up of different stakeholders which may include Users, Customers, Engineers, Product Managers, Marketing, Project Managers, etc. … Read More
Creating a product roadmap is a crucial step in the product planning process and yet, the need to create such all encompassing pieces of information, with so many data points to consider in their construction, has often meant they’ve been … Read More