Feature Spotlight: Preset Report Options OneDesk is an application with many features and options. A lot of those are meant to improve how you gather, view and export your data. Last time we had a look at the Export a … Continue Reading
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
OneDesk Feature Spotlight Series : Export a Data View
Feature Spotlight : Export a Data View OneDesk is a very multipurpose application. It’s all-in-one suite is composed of several useful features, many of which will become your best friends and huge time savers. It’s all in how you use … Continue Reading
Integrate a Helpdesk with Twitter using OneDesk and Zapier
Have you ever wanted to integrate a Helpdesk with Twitter We at OneDesk offer an all-in-one cloud based application that handles project management, product management and helpdesk or customer feedback. This application offers a variety of possible integrations with various … Continue Reading
B2B Social Media, 5 good reasons why you should get on that
B2B Social Media, 5 good reasons why you should get on that Social media is everywhere. It’s now surprising to see a company is not listed on any of the major platforms. And yet, many businesses that don’t directly deal … Continue Reading
OneDesk Feature Spotlight Series : The Task Timer
Feature Spotlight : The Task Timer The OneDesk application has a lot of features, a lot. A few can quickly become indispensable tools for some and for others, not so much. That’s because OneDesk is a very versatile platform by design, … Continue Reading
A helpdesk platform integrated with TFS / VSO
A helpdesk platform integrated with TFS / VSO We at OneDesk offer an all-in-one cloud based application that handles project management, product management and helpdesk or customer feedback. This application offers a variety of possible integrations with various other applications … Continue Reading
A few ways how to better capture and retain leads
A few ways how to better capture and retain leads Anyone in marketing or sales knows this: Leads are the key. It’s in the amount you have, the amount you gather, the quality of them and above all, in their … Continue Reading
Outgrowing Trello – 4 Reasons you should consider moving on
Outgrowing Trello – 4 Reasons you should consider moving on So you’ve been using Trello for a long time now. You’ve carded your way through tasks, issues and projects and your business has been growing. It might be time to move … Continue Reading
Why you should look for platforms with a Mobile Application
Why you should look for platforms with a Mobile Application In this day and age, a business needs to run with the times. And the times are fast. This means that when out shopping for good platforms for your business, … Continue Reading
When Helpdesk meets Project Management
When Helpdesk meets Project Management Project management and Helpdesk services, two key components of any business, rarely interact as many times as they should. It’s more often than not left to the manual labour of individuals within separate departments. This … Continue Reading