Project management blogs worth a mention

Here at OneDesk, we understand the importance of teamwork. We also know that it’s important to stay current on project management trends, gain inisghts and valuable tips to help guide us along the way. Great project management skills are not … Read More

Encouraging Teamwork In the Workplace

Good teamwork doesn’t magically happen. Just like every aspect of an organization, good teamwork often requires a leader to encourage its development within the team. Thus, as a project manager or leader, you need to constantly promote a cooperative and … Read More

Innovation funnels and your customers

What is an innovation funnel? The Innovation Funnel is a highly adaptable and flexible system that allows ideas (from various channels and sources) to be carefully analyzed and asessed for viability through a structured set of filters and gates. The … Read More

Helping Your Team Stay Focused

It’s easy to stay focused when everything is going well. However, things may not always be going well at the office, especially since the need to deliver projects or products faster than ever are bound to lead to chaotic times. … Read More

Creating products during unpredictable times

I got to thinking about our generation, and how content shapes our thoughts and beliefs about products and services these days. More specifically, how quickly we change our focus from one product to the next. We always want the next … Read More

Staying Focused on Projects

You know the drill – you come in to the office in the morning ready to breeze through all your tasks. You sit down at your desk knowing exactly in what order you will work on things. Your day officially … Read More

The shift towards social project management

The emergence of the social project manager As project management, product development and innovation processes evolve from closed silo type of environments to those that are more social, connected and collaborative, so should the roles of the individuals. The role … Read More

Help Desk Best Practices

Using “best practices” is the most efficient way of getting things done, and improving your organization. Employing best practices will give you no choice but to evaluate your company’s current practices and compare them to the ones your competitors use. … Read More

Avoiding Customer Service Disasters

We’ve said it countless times – the key to staying ahead of your competitors and becoming a leader in the market depends on one thing – superior customer service. 32 per cent of dissatisfied customers will stop doing business with … Read More

Project selection methods: Which should you use?

Project selection methods help guide an organizations decisions and weigh them against alternative projects. As a project manager or owner, you will inevitably have to make decisions regarding which projects to implement. As a team, you will need to carefully … Read More