The OneDesk Blog

During last Friday’s #PMChat, one of the questions asked by the hosts was “How can social media integration elevate project management & product development?” Having developed our own social media monitoring tool for the purpose of elevating project/product management, we … Read More

Improving customer service by linking it to product development In today’s dynamic and competitive markets, gaining deeper insight into customer problems, issues, and ideas are key factors in keeping businesses heads above the water. There is insurmountable evidence from case … Read More

I was honored that OneDesk was asked to have been part of “Tools Month” on #PMChat, a weekly Twitter chat that brings leaders in the project management sphere together. Last Friday’s chat was centered around collaboration tools, and we were … Read More

#PMChat closes out Tools Month with OneDesk Hopefully you had the chance to tune in to blogtalkradio and chat along on Twitter with us today. We wer’e really pleased with the turn out and the great questions, and as a … Read More

“Analysts report that as many as 71% of software projects that fail do so because of poor requirements management, making it the single biggest reason for project failure – bigger than bad technology, missed deadlines or change management fiascoes.” – … Read More

What is #PMChat? Originally created by Rob Prinzo and Robert Kelly, #PMChat, is a weekly project management Twitter chat that happens every Friday at 12:00 PM Eastern. It’s a great way to share insights and exchange ideas with some of … Read More

What is Requirements Management? 80% of project failures are due to poor requirements management. That’s scary, right? Different companies have different ways of defining this process. Good requirements management is essential for those who want to see better business results … Read More

The Three P’s of Product Innovation Product innovation is not simply about generating new ideas. It is a complex process, and many organizations struggle with the design and implementation of an effective innovation strategy that yields measurable results over the … Read More

Featured Crowdsourcing Example: New, Pretty Weather App by Yahoo! Reading the headlines today, I was surprised to see the words “Yahoo!” and “gorgeous new iOS weather app” in the same sentence. Throughout 2012, Yahoo! has gone through ups and downs, … Read More

Manage products: Learning From Past Mistakes If you are involved in any area of product management, you are fully aware of the need to be constantly evolving and growing with your products, implementing new techniques, and adopting more efficient processes … Read More