This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. As more and more companies move towards a SaaS model, it makes sense to use a helpdesk to track … Read More
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. When your team is responsible for a multitude of customers, you need to ensure your clients’ needs are met … Read More
As with any business that serves customers, engineering firms need to have the ability to track the work that they do at the request of their customers and for projects. As a project manager, you need to enable your engineers … Read More
As I am sure most of you who are interested in this question have already discovered, you can customize the way OneDesk sends email on your behalf. To do this, simply go to the administration settings and click on the … Read More
What you need from your project management software Project management software can’t make your product great, but it can help build a great project team – and that’s half the battle. A successful project manager knows that a successful project … Read More