Systems for providing feedback OneDesk includes a customer portal that enables you to capture customer insight in the form of questions, issues, compliments, ideas and compliments. OneDesk also includes a comprehensive help desk application that enables you to organize and … Read More
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
We often get asked by our customers whether OneDesk allows users to recognize similar ideas as it would help avoid duplicates and increase productivity by keeping similar ideas grouped together. There are several ways in which you can recognize similar … Read More
Project Management Lesson Learned: The Product Owner Is Your Best Customer In Scrum, the product owner is responsible for writing customer-centric user stories, and other items, prioritizing them, and making sure they get added to the backlog. It’s important for … Read More
Managing product backlogs can be a challenge Product backlogs. Every product manager is faced with them at some point in the product development process. As we know, product management is more than just creating and managing product backlogs. Often a … Read More