Creating a complete help desk support system Incorporating customer service and help desk tools into your overall product development process is highly beneficial to all stakeholders involved. In addition, it is crucial for businesses to have a help desk management … Continue Reading
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
For teams who are looking for an alternative to Microsoft Project, OneDesk offers a unique solution. OneDesk Project Management was designed to cater the needs of teams who wish to work on MS project files collaboratively. Simply import your .mpp … Continue Reading
Without requirements, It’s hard to build the right product. Hence the requirements gathering, or “elicitation” process needs to be as complete as possible. In order to gather requirements from a multitude of sources, different approaches and techniques must be applied. … Continue Reading
In order to come up with innovative ideas, creativity is essential. Therefore, companies should focus on stimulating creativity in your workplace. Recognizing that many organizations don’t know where to start when it comes to helping their team boost their creativity, … Continue Reading
Involving your customers in product development naturally has many advantages. For one, it enables you to develop and bring to market more targeted, successful products. It also provides you with great opportunities to develop more meaningful and mutual relationships with … Continue Reading
New Webinar Series: Organizing Teams and Projects Product managers have to make sense of an enormous amount of information delivered to them from different angles. Their ability to guide their teams, measure results at a granular level, is critical if … Continue Reading