Overcoming agile challenges It is no secret that many organizations find it challenging to remain dominant in a marketplace characterized by heavy competition and rapidly shifting customer demands. The reality today is that by the time a product has been … Read More
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
Due to increasingly rapid rates of change in the corporate world, whether they occur within customer demands, project requirements, support issues or tasks, many companies are finding that their traditional business processes do not allow them to move fast enough … Read More
Every now and then, it’s good to read up about what others have learned about product management, especially since it’s a field that is constantly evolving. Hence, we have put together a list of some cool product management blogs that … Read More
Prioritizing projects and company goal alignment Your project management team is a critical piece of the product development puzzle. Therefore, organizations needs to have strategic processes in place for prioritizing projects. Successful project management depends on the project team’s ability … Read More
With the various customization option available within OneDesk, you can configure the software to fit your needs and organization’s terminology and branding. Here is a list of all the software customization options in OneDesk: Customizing labels Labels and terms in … Read More
Are you really listening to customers? The customer owns the conversation and ultimately decides when and how to they want to connect with you. Therefore, to stay competitive in the delivery of products and services organizations must provide every opportunity … Read More