The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.
The right helpdesk for the Fast Moving Consumer Goods Industry (FMCG)
The right helpdesk for the Fast Moving Consumer Goods Industry (FMCG) In today’s market, consumer goods change quickly. What was cutting edge technology yesterday, is practically today’s bear claws and
Outgrowing Basecamp – How to move on
Outgrowing Basecamp – How to move on There are a million things that need to be handled in an office or business. From corporate structure, to distribution of teams and
The right Helpdesk for a software firm
The right Helpdesk for a software firm The software industry is incredibly diverse, using a wide range of processes, technologies, and applications to support the developers. Methods for software development
Good project management for a software firm
Good project management for a software firm The software industry in this day and age is rapidly expanding and ever-changing. The nature of the work lends itself to creativity and
Project management for a web-design firm, the ins and outs
Project management for a web-design firm, the ins and outs Most companies understand the need of having a website. In this day and age, web design is an indispensable aspect
The Helpdesk for a web-design firm, the ins and outs
Updated: 19/12/2019 The Helpdesk for a web-design firm, the ins and outs You run a small web-design business, like a ten or twelve person small web-design business. Business is booming,
Connect your Google contacts to your Helpdesk
Connect your Google contacts to your Helpdesk This small guide is meant to help you connect your Google contacts to your helpdesk solution in a quick and easy fashion. Pre-requisites
Connect a helpdesk to your mailchimp list
Connect a helpdesk to your mailchimp list This guide will help you connect a helpdesk to your mailchimp account. Follow these steps to integrate OneDesk to Mailchimp and make your
All about Project Risk Management
All about Project Risk Management What is risk management for project management: It’s impossible to know everything—a fact that applies to life, as well as to project management. When taking
Let us help you connect a helpdesk to your Office 365
Let us help you connect a helpdesk to your Office 365 This guide will help you connect a helpdesk to your Office 365 by integrating OneDesk to your standard Office