Automate those repetitive time consuming tasks with OneDesk’s workflow tools. This set of applications enable organizations to automate their product workflows and streamline their business processes. Automate your customer service systems By setting up an automatic trigger or scheduled item … Continue Reading
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
Lean vs. Agile
With the corporate world growing more and more competitive, organizations are looking into revamping their business and production processes. In the search of the best one, most seem to get inundated by slur a new vocabulary and industry buzzwords. Waterfall, … Continue Reading
User stories vs use cases: The basics
User stories vs use cases: Are they the same? User stories vs. use cases. It’s a common topic of conversation among developers, and product managers. Before I go any further, it is important to understand that user stories and use … Continue Reading
Share Knowledge in Small Parts: A Valuable PM Lesson
In today’s hectic workforce, it’s almost a given: You will deal with chaotic schedules and work on projects which you really wish would end sooner than later. You can choose to run away from the project and walk away with … Continue Reading
Innovation Conferences in 2013: Top 3
Innovation conferences to help ignite your team Encouraging and promoting the exchange of ideas in the workplace is no easy task. It consists of determining the right mix of innovation ingredients for your organization and culture. Innovation is not something … Continue Reading
Product Management Quotes: Our Faves
We all have favorite quotes or at least words we like to live by. Knowing how hectic days can be in the product management world, we thought we would compile some quotes that might inspire product managers to do the … Continue Reading
Customer feedback systems: Add a portal
Customer feedback systems: Customer portals Customer feedback systems enable you to gather valuable insight from the people who know your products the best – your customers. Part of OneDesk’s larger set of integrated social business applications is a powerful customer … Continue Reading
Project Management Mistakes and Developing Lessons Learned
When a project fails, it can be very discouraging. All project managers undoubtedly have ups and downs. However, it is up to them to make what they can out of these situations and turn them into a learning experience. Every … Continue Reading
Teamwork and collaboration: Revealing statistics
Competition is fierce and in a down economy, the need for teamwork and collaboration is crucial. Great product development involves being able to keep up with a rapidly changing marketplace. Great product development means being able to leverage teamwork and … Continue Reading
Scrum Development With OneDesk
While OneDesk is not specifically a Scrum or Agile tool, it was certainly designed with these development methodologies in mind. How to Use OneDesk During All Stages of Scrum Development Backlog refinement Create a Project that only the contains the … Continue Reading