The OneDesk Blog

One of the advantages of using OneDesk is that it allows you to import files and keep working on them in OneDesk for a more streamlined business process. Importing files allows you to save time entering items – imagine needing … Read More

Did you know that today is employee appreciation day? Here’s your chance to show your employees their real value in the organization. Employees are excellent sources of new product ideas. The reality is, organizations still fail to source internally generated … Read More

The following is a guest post from Natalie Yan Chatonsky. Natalie is the Head of Consulting at Brainmates, a Sydney-based consulting agency that helps organisations boost the performance of their products and people. Connect with her on Twitter at @Brainmates. … Read More

In the Administration section of OneDesk, you can set permissions for those in your organization, as well set preferences for the customer portal and the feedback you receive from customers. The Administration section can be found under your user menu. … Read More

Building project team morale: Lessons from the farm? As the saying goes, “happy cows make great cheese.” This is a concept that can definitely be applied to a project management setting: Happy employees deliver great project results. It’s important for … Read More

OneDesk’s customer portal allows customers to provide feedback directly to your organization via your website, or a unique link. Once feedback is received, your organization can discuss the feedback internally, or with customers. You can also poll customers and ask … Read More

On the OneDesk blog, we deliver and bring you the latest news and eye-catching content related to product innovation, product development and business for project and product professionals looking to gain tips and skills, keep up on trends in the … Read More

Too often, companies think they have thought of the next innovation that will revolutionize their industries, but turn out to be wrong. Last year, Sony thought they would revolutionize the portable tablet experience with the launch of Sony Tablet P. … Read More

Though they have have become an integral part of software development, especially with the growing need to collaborate with geographically dispersed teams, issue tracking tools can be used in other areas which don’t deal with software specific projects. There are, … Read More

Last week, I wrote about some of the most successful product launches in 2012. Apple, Samsung and Activision were some of the companies that came up with innovative products that made their business skyrocket. However, some companies were not as … Read More