Project Managements Events 2013: Our top picks We’ve searched the web far and wide to find up some of the must-attend project management events of 2013. It’s time to roll out the big red carpet- because you can be sure … Continue Reading
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
Effective online customer feedback management The reality is that the web is driven by user generated content and customers ultimately control the conversations surrounding your company’s products and services. Every touch-point or interaction your customers have with your company, (through … Continue Reading
Customer service statistics enable us to dig deep and understand what makes customers tick. They reveal important information related to consumer behavior, industry trends, and of course, new or existing competition. Understanding the impact that customer service activities have on … Continue Reading
Updated 30/12/19 What is the difference between projectmanagement and program management? Many organizations still struggle to answer this question. While the roles of the project manager and program manager vary from company to company, there are some unique aspects that … Continue Reading
With the corporate world getting more and more competitive, many project and product management teams are finding it harder to keep up with rapid changes in all areas. Customer needs, market demands, and industry processes all need careful monitoring in … Continue Reading