How to Achieve Your Business Goals in 2013

Yesterday, we blogged about some new year’s resolutions that we hope your organization will set for this year. Our goal today, is to help you achieve your resolutions. With every new year comes a new mindset. All ambitious CEOs, team … Read More

New Year’s Resolutions for Organizations

It’s 2013 and it’s time to bring your product development process back into focus by strengthening your product innovation process. Here are a few New Year’s resolutions we hope your team will set: Resolution #1: Involve your customers at ALL … Read More

Customer Portal Tip: Limiting Customer Discussions

With OneDesk’s customer portal, you can start discussions with customers to elaborate on the feedback, ideas and questions they submit. How much access customers have to viewing the feedback and discussions on your customer portal is up to you. Limiting … Read More

Ideation management with OneDesk

Innovating the ideation management process The product creation process involves many interconnected ideation management activities—from discovering, to understanding and defining ideas and insight, through to turning new prototypes and ideas into sustainable and relevant product requirements. The question to consider … Read More

OneDesk Webinar Series on Hold This Week

Each weekday morning at 11 a.m. EST, OneDesk looks at a different challenge in the area of social product development, proposing elegant solutions that will help you and your teams improve visibility across the organization and refine your collaborative processes. … Read More

Product roadmapping with OneDesk

Product roadmapping has never been easier Take advantage of powerful product roadmapping abilities – watch this video to learn more:

Gift ideas for Project Managers

I like this project management meme I found lurking around on the Internet. Having spoken to many project managers, I find the “what I really do” image humorous as it illustrates the way they often feel at the end of … Read More

Challenges in new product development

Understanding the challenges in new product development Being able to address challenges in new product development can really be the difference between long term prosperity and growth of successful organizations. Here at OneDesk we understand these challenges, and recognize their … Read More

Teams working remotely unified virtually

I came across this interesting blog post on TechBubbles. What caught my eye in this post were the statistics that prove that many employees are in favor of remote working. To quote from the post: “Research of 2,000 workers from … Read More

Wev’e been featured on Business 2 Community!

OneDesk featured on Business 2 Community! We are thrilled to share that we have been featured on Business 2 Community. My recently published article, Four Ways to Improve Customer Engagement in 2013 dishes up some helpful tips for you to … Read More