OneDesk Tip: Facilitating Inter-office Communication

Message someone who is not in your contact list OneDesk makes inter-office communication easier. You can send a message to and chat with any OneDesk user, whether they are part of your organization or not. . Who is automatically added … Read More

Capture great product ideas

Great ideas start with OneDesk Pointless meetings – ones that lack direction, relevancy, and end without new ideas about how to move forward with the product development process. Sure, every product manager knows about them, and have experienced them on … Read More

The Pope is on Twitter…and We Think That’s Awesome!

Monday mornings in the OneDesk office are probably just like any typical mornings in any other office. We greet each other with stories of what we did over the weekend, and express how they are always too short. As the … Read More

Upcoming webcast: The Rules of Requirements

Exploring the rules of requirements In order to optimize their requirements management process, companies must first understand the key components of requirements management. I recently came across (thanks Cindy F Solomon, for the invite!) a webcast, hosted by ProductMgmt Talk, … Read More

Managing multiple tasks and issues with easy viewing options

Why OneDesk makes managing multiple tasks and issues a breeze The beauty of using OneDesk is that it allows you to easily view all the tasks and issues you are assigned to, in one view. With OneDesk issues and tasks … Read More

Implement a worker driven planning approach

Adopting a bottom-up or worker-driven management style One of the most common styles adopted in project management is the bottom-up (also known as “worker-driven”) approach. This means that all project decisions and directions are established by top level executives. The … Read More

How product managers can boost morale & keep their team focused

In a perfect world, all projects would go smoothly with no hassles. All deadlines would be met every single time. All team members would be always 100 percent focused and aware of all project details. There would be no communication … Read More

Customer collaboration drives Black Friday

This Black Friday, try collaborating with customers It’s Black Friday and for many of us, this signals the beginning of the holiday shopping season. Companies are aggressively slashing their prices and rolling out the big red carpets for their beloved … Read More

Restricting private user data in OneDesk

We recently received a question from a customer who had concerns about protecting sensitive information to certain members in a project, for example private financial data. Realizing that many of you may be concerned about the same issue, we’re taking … Read More

Hasbro Shows Why Customer Feedback is Important

I previously wrote a post about the Tiger Bread Case, where a toddler wrote to a giant supermarket chain to voice her concern about the name used for a particular brand of bread. Now it seems the youngsters are at … Read More