The OneDesk Blog

Manage products: Learning From Past Mistakes If you are involved in any area of product management, you are fully aware of the need to be constantly evolving and growing with your products, implementing new techniques, and adopting more efficient processes … Read More

In the early months of 2013, buzz about a new business strategy started circulating. Word had it that companies like Renault-Nissan had discovered a “secret” groundbreaking business paradigm that enables them to generate more business. Introducing Frugal Innovation This new … Read More

Top 5 LinkedIn communities for product professionals #PMChat: This group is built and named after the popular #PMChat Twitter chat, a weekly discussion hosted by Rob Kelly, Rob Prinzo and Hala Saleh. Topics explored during these chats center around Project … Read More

Project managers are often faced with the challenge of managing different projects at the same time. Whether a project is simple or complex, project managers need to ensure that all projects are carefully managed because without proper tracking, some projects … Read More

Feedback methods: Some scary statistics In today’s dynamic and competitive markets, gaining deeper insight into customer problems, issues, and ideas are key factors in keeping businesses heads above the water. There is insurmountable evidence from case studies and surveys that … Read More

OneDesk’s Customers & Accounts application allows you to keep all information about your customers and their companies in one place. The customers & accounts can be accessed through the applications drop-down. The application is divided into two modes. In the … Read More

What exactly is requirements management? Regardless of how you define it, one thing is very clear- without an effective requirements management process in place companies will fail to innovate and stand up to their competition. Consider the following statistics: Related … Read More

Did you know that you can link social media accounts to OneDesk? This allows you to interact with with customers and future customers via OneDesk’s social media monitoring tool. When you link your Facebook or Twitter accounts to OneDesk and … Read More

How is your project planning process? You and your team are working on a large project and you have been asked to adopt an agile approach your project planning process. Let’s face it, many of us don’t have the time … Read More

One of OneDesk’s most powerful features is the ability to easily find what you are looking for by using the search filters. OneDesk’s search filters allow you to used a stacked filtering process and sort through a large number of … Read More