We often get asked by our customers whether OneDesk allows users to recognize similar ideas as it would help avoid duplicates and increase productivity by keeping similar ideas grouped together. There are several ways in which you can recognize similar … Continue Reading
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
Project issue tracking with OneDesk
Project issue tracking and task management: A combined view What makes OneDesk stand out from all the other issue reporting and task management applications out there, is the ability for project teams to optionally view all of their assigned issues … Continue Reading
The Product Owner Is Your Best Customer, a PM Learns
Project Management Lesson Learned: The Product Owner Is Your Best Customer In Scrum, the product owner is responsible for writing customer-centric user stories, and other items, prioritizing them, and making sure they get added to the backlog. It’s important for … Continue Reading
Product backlogs: Take action on feedback
Managing product backlogs can be a challenge Product backlogs. Every product manager is faced with them at some point in the product development process. As we know, product management is more than just creating and managing product backlogs. Often a … Continue Reading
Customer Service Quotes: Our Top 15
We’ve said it across our blogs, in our demos, and during our webinars – great customer service is the key to a successful business. As the business world becomes more and more competitive, there is no excuse to not deliver … Continue Reading
Requirements Engineering Conferences 2014
Upcoming Requirements Engineering Conferences Requirements engineering events are hard to find. There are only a handful of events that take place every year. Here is a list of future requirements engineering conferences happening all around the world: 1. The 22nd … Continue Reading
Handling Stress: A Lesson for Project Managers
All project managers undoubtedly go through stressful projects. Thus, it is always good to know when things are getting out of hand, and what you can do to eliminate unnecessary stress. Soma Bhattacharya is an Agile Transformation Consultant at Xebia … Continue Reading
Automate your product workflows
Automate those repetitive time consuming tasks with OneDesk’s workflow tools. This set of applications enable organizations to automate their product workflows and streamline their business processes. Automate your customer service systems By setting up an automatic trigger or scheduled item … Continue Reading
Lean vs. Agile
With the corporate world growing more and more competitive, organizations are looking into revamping their business and production processes. In the search of the best one, most seem to get inundated by slur a new vocabulary and industry buzzwords. Waterfall, … Continue Reading
User stories vs use cases: The basics
User stories vs use cases: Are they the same? User stories vs. use cases. It’s a common topic of conversation among developers, and product managers. Before I go any further, it is important to understand that user stories and use … Continue Reading