The OneDesk Blog

OneDesk’s customer portal allows customers to provide feedback directly to your organization via your website, or a unique link. Once feedback is received, your organization can discuss the feedback internally, or with customers. You can also poll customers and ask … Read More

On the OneDesk blog, we deliver and bring you the latest news and eye-catching content related to product innovation, product development and business for project and product professionals looking to gain tips and skills, keep up on trends in the … Read More

Too often, companies think they have thought of the next innovation that will revolutionize their industries, but turn out to be wrong. Last year, Sony thought they would revolutionize the portable tablet experience with the launch of Sony Tablet P. … Read More

Though they have have become an integral part of software development, especially with the growing need to collaborate with geographically dispersed teams, issue tracking tools can be used in other areas which don’t deal with software specific projects. There are, … Read More

Last week, I wrote about some of the most successful product launches in 2012. Apple, Samsung and Activision were some of the companies that came up with innovative products that made their business skyrocket. However, some companies were not as … Read More

Social Business: All you need is love…and three other things There are many definitions of social business floating around the web, but at the end of the day creating a social business consists of three core elements: Collaboration Communication Integration … Read More

In my previous blog post, I wrote about some of the most successful product launches in 2012. In first place, I stated that video-game maker Activision saw one of the most successful product launches last year. The release of Call … Read More

If you don’t know where to search for them, finding great ideas for a product name can be almost as impossible as looking for a needle in a haystack. The most important thing to remember is that your product name … Read More

2012 was a big year for product launches. Many leading companies leading companies launched products that the market immediately adopted. Here are a few product launches that stood out in 2012: 5. The iPad Mini Out of the many product … Read More

Social media tools must be incorporated into a product development strategy Social media efforts can no longer just be used as a stand-alone strategy. Insight gained from these efforts must be integrated with other business processes such as customer service … Read More