Thomas Edison once said: “Genius is 1% inspiration, and 99% perspiration.” So, what happens when you lack the inspiration or the tools to bring great ideas to life? You turn to the experts, the ones who understand that innovation is … Continue Reading
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
Building Collaborative Relationships in the Workplace
When you hear the words “collaborative relationships,” what does it make you think about? To many of you, the term may seem redundant. After all, aren’t all relationships collaborative? OneDesk was built to strengthen collaborative relationships. Prior to designing the … Continue Reading
3 ways to get customer feedback
Great ways to get customer feedback Surprisingly, there are still many websites that don’t solicit visitor feedback. Whether you are a non profit organization, a well established business or a start-up entrepreneur, the use of site feedback to evaluate the … Continue Reading
Customer requests and starting conversations around them
OneDesk allows you start conversations with internal team members as well as customers. Hence, there are different discussion options, and each one allow you start conversations with different groups. Internal discussions Internal discussions, also referred to as discussions in certain … Continue Reading
Agile challenges in business today
Overcoming agile challenges It is no secret that many organizations find it challenging to remain dominant in a marketplace characterized by heavy competition and rapidly shifting customer demands. The reality today is that by the time a product has been … Continue Reading
Scrum Methodology vs. Agile Methodology
Due to increasingly rapid rates of change in the corporate world, whether they occur within customer demands, project requirements, support issues or tasks, many companies are finding that their traditional business processes do not allow them to move fast enough … Continue Reading
Organizing Feedback: Going for Gold
Parallels between gold panning and organizing feedback I recently attended an exhibition related to Peruvian lifestyle and traditions. As part of the tour, there was a video on gold panning, more commonly known as the process of sifting for gold. … Continue Reading
Cool Product Management Blogs You Should Know About
Every now and then, it’s good to read up about what others have learned about product management, especially since it’s a field that is constantly evolving. Hence, we have put together a list of some cool product management blogs that … Continue Reading
Launching a new product?
Launching a new product ain’t easy You’ve spent countless months or even years developing this new product, and you are confident that it will succeed in the marketplace. Congratulations for making it this far. You are now ready to introduce … Continue Reading
Prioritizing projects based on organizational goals
Prioritizing projects and company goal alignment Your project management team is a critical piece of the product development puzzle. Therefore, organizations needs to have strategic processes in place for prioritizing projects. Successful project management depends on the project team’s ability … Continue Reading