It’s 2013 and it’s time to bring your product development process back into focus by strengthening your product innovation process. Here are a few New Year’s resolutions we hope your team will set: Resolution #1: Involve your customers at ALL … Read More
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
Customer Portal Tip: Limiting Customer Discussions
With OneDesk’s customer portal, you can start discussions with customers to elaborate on the feedback, ideas and questions they submit. How much access customers have to viewing the feedback and discussions on your customer portal is up to you. Limiting … Read More
Ideation management with OneDesk
Innovating the ideation management process The product creation process involves many interconnected ideation management activities—from discovering, to understanding and defining ideas and insight, through to turning new prototypes and ideas into sustainable and relevant product requirements. The question to consider … Read More
OneDesk Webinar Series on Hold This Week
Each weekday morning at 11 a.m. EST, OneDesk looks at a different challenge in the area of social product development, proposing elegant solutions that will help you and your teams improve visibility across the organization and refine your collaborative processes. … Read More
Product roadmapping with OneDesk
Product roadmapping has never been easier Take advantage of powerful product roadmapping abilities – watch this video to learn more:
Gift ideas for Project Managers
I like this project management meme I found lurking around on the Internet. Having spoken to many project managers, I find the “what I really do” image humorous as it illustrates the way they often feel at the end of … Read More
Challenges in new product development
Understanding the challenges in new product development Being able to address challenges in new product development can really be the difference between long term prosperity and growth of successful organizations. Here at OneDesk we understand these challenges, and recognize their … Read More
Teams working remotely unified virtually
I came across this interesting blog post on TechBubbles. What caught my eye in this post were the statistics that prove that many employees are in favor of remote working. To quote from the post: “Research of 2,000 workers from … Read More
Wev’e been featured on Business 2 Community!
OneDesk featured on Business 2 Community! We are thrilled to share that we have been featured on Business 2 Community. My recently published article, Four Ways to Improve Customer Engagement in 2013 dishes up some helpful tips for you to … Read More
How to run a web-based survey of customers through OneDesk
With today’s extremely competitive corporate conditions, it’s no secret that providing quality customer experience is the key to keeping customers and gaining new ones, which leads to maximizing profit. That being said, surveying your customers is the best way for … Read More