The OneDesk Blog

Whether you are new to the product management scene or are a seasoned professional, there is a product-focused event out there for you this year. Below is a list as well as direct links to some of the most popular … Continue Reading

If you learned that you no longer need to deal with email at work, how would you react? Ever since the CEO of French IT company Atos shocked the world by announcing that he wants to ban email within his … Continue Reading

Customers are the core of every product development process. We can sit here and write about the importance of customer service management until we are blue in the face, but nothing really drives the point home more than a real-life … Continue Reading

Characteristics of Agile technologies While not all Agile solutions are the same, there are certain main characteristics that set them apart from traditional project management software. Promote collaboration The Agile mindset is all about communicating and collaborating between departments. Agile … Continue Reading

Last week, we participated in #PMChat a fast-paced discussion surrounding the burning issues and challenges in project management today. Many different topics surfaced and naturally, we did not have time to elaborate on all of them in tremendous detail. So … Continue Reading

During last Friday’s #PMChat, one of the questions asked by the hosts was “How can social media integration elevate project management & product development?” Having developed our own social media monitoring tool for the purpose of elevating project/product management, we … Continue Reading

Improving customer service by linking it to product development In today’s dynamic and competitive markets, gaining deeper insight into customer problems, issues, and ideas are key factors in keeping businesses heads above the water. There is insurmountable evidence from case … Continue Reading

I was honored that OneDesk was asked to have been part of “Tools Month” on #PMChat, a weekly Twitter chat that brings leaders in the project management sphere together. Last Friday’s chat was centered around collaboration tools, and we were … Continue Reading

#PMChat closes out Tools Month with OneDesk Hopefully you had the chance to tune in to blogtalkradio and chat along on Twitter with us today. We wer’e really pleased with the turn out and the great questions, and as a … Continue Reading

“Analysts report that as many as 71% of software projects that fail do so because of poor requirements management, making it the single biggest reason for project failure – bigger than bad technology, missed deadlines or change management fiascoes.” – … Continue Reading