Project prioritization: Because projects don’t exist in a vacuum In a perfect world, projects would exist in a sealed environment and would develop and unfold from start to finish, without any interruptions. Unfortunately, in the real project management world, things … Read More
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
Creating a social customer experience
In a previous blog post, we explained the concept of social customers. Social customers are customers who are no longer passively using products or services, but who are actively using social channels to connect with companies and other customers. Social … Read More
OneDesk listed as top PM platform
Project management has and always will be a collaborative team effort. Evidently, there are numerous benefits associated with effective project management including: Increased visibility More accurate estimates Increased responsiveness Efficient real-time analysis More streamlined product workflows An effective project management … Read More
Project budgeting explained
OneDesk was built to make your job easier, especially if you are a project manager. In building OneDesk, our team listened to product managers and pinpointed the areas in which our software can step in and save the day. Project … Read More
How to view milestones of a project in OneDesk
In a previous blog post I wrote about how to set an issue or task as a milestone. Once they are set, there are several ways of viewing the milestones of a project. How to view milestones of a project … Read More
How to do a Gantt chart in OneDesk
Ever wondered how to do a gantt chart using OneDesk’s powerful project management tools? OneDesk’s Gantt charts, enable you to visually display bar charts which help you to organize and manage your projects. They also allow product and project teams … Read More
How to increase productivity: Tips from OneDesk
According to the Global Competitiveness Report of the World Economic Forum, productivity here in Canada is at it’s lowest in five years. Given the highly competitive state of today’s bustling economic environment, organizations can’t afford to bear the consequences brought … Read More
We’ve been featured on EnterpriseApps Today!
We are thrilled to announce that we have been featured on EnterpriseApps Today! In his recently published review, OneDesk Has Centralized Collaboration, Social Media Monitoring, seasoned technology writer Paul Mah discusses some of the key components of OneDesk’s project management … Read More
IT Product Lifecycle Management with OneDesk
In my last blog post, I wrote about how you can use OneDesk for IT Product Management. I’d like to elaborate on how OneDesk can be used to track and manage the IT product lifecycle. Evidently, the IT product lifecycle … Read More
Customer service complaints demystified
Customer service complaints management in OneDesk