The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.
A helpdesk platform integrated with TFS / VSO
A helpdesk platform integrated with TFS / VSO We at OneDesk offer an all-in-one cloud based application that handles project management, product management and helpdesk or customer feedback. This application
A few ways how to better capture and retain leads
A few ways how to better capture and retain leads Anyone in marketing or sales knows this: Leads are the key. It’s in the amount you have, the amount you
Outgrowing Trello – 4 Reasons you should consider moving on
Outgrowing Trello – 4 Reasons you should consider moving on So you’ve been using Trello for a long time now. You’ve carded your way through tasks, issues and projects and your
Why you should look for platforms with a Mobile Application
Why you should look for platforms with a Mobile Application In this day and age, a business needs to run with the times. And the times are fast. This means
When Helpdesk meets Project Management
When Helpdesk meets Project Management Project management and Helpdesk services, two key components of any business, rarely interact as many times as they should. It’s more often than not left
5 Easy Hacks to a Good Product Presentation
5 Easy Hacks to a Good Product Presentation In 2016 a product manager’s job is increasingly demanding, as rapid technological advances mean new product roll-outs and updates are more frequent
Timelines – 3 ways how they can increase business productivity
3 ways project timelines can increase business productivity Team projects are a great concept. Pool your colleagues’ diverse talents and skill sets, increase productivity and learn from some valuable skills
Customer Service – 3 simple rules to fulfill your obligations
Customer service – 3 simple rules to fulfil your obligations Product planning and implementation can be a haze of deadlines, bottom lines and targets. It’s often too easy to lose
New Release – OneDesk July 2016
Get ready folks this is a big one! The July 2016 release of OneDesk has a lot of new features and changes that you’ve been clamoring for. In this release
New Release – OneDesk May 2016
We’ve received a lot of good feedback from you, our customers, about how to improve OneDesk and as a result a few new features and changes in this month’s release