Customer interaction is an integral component of product development All stages of product development are interconnected and the tools used must form an integrated process that supports effective management of innovation. Customer interaction also plays a vital role, continuously throughout … Read More
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
Whether you are developing a product or delivering a service, OneDesk puts you in control of your requirements. OneDesk’s requirements management application eases the requirements capturing, analysis and elaboration processes. Requirements can be defined from feedback and ideas in a … Read More
Ideas solutions, features, and workflows the OneDesk way For those who want to have an easier time capturing, leveraging and managing ideas, OneDesk provides an effective ideas solutions that will drive the company to a leading edge. OneDesk’s ideas solutions … Read More
Easy task service management within OneDesk Within OneDesk is an integrated and unique issues and task service management application that enables you to effortlessly create, manage and efficiently resolve any reported issues and defects or bug fixes in a timely … Read More
In this short video, we explore the various features and functions of OneDesk’s easy-to-use help desk service management application: Got questions about using OneDesk as a requirements gathering software? Ask away! Leave a comment below, or email us at hello(at)onedesk(dot)com.
The importance of effective requirements gathering Getting customers to clearly define what they need in terms of product characteristics or features, and integrating those requirements into the product development process are challenging tasks. An effective requirements management process allows product … Read More
OneDesk was designed to allow you to capture customer feedback from a variety of sources, without letting them fall through the cracks. One of OneDesk’s unique features is that it come with a customer portal that customers can use to … Read More
OneDesk Powers International Organization Focused on Distance Learning and Health LifeLearn puts social product development and collaboration to work for veterinarians in hard-hit regions MONTREAL, August 21, 2012 – OneDesk Inc. (www.onedesk.com), provider of the world’s first Unified social Product … Read More
Global Mission with a Local Focus We are pleased to announce that LifeLearn, a global leader in the development of leading-edge educational resources for life sciences professionals based at the prestigious Ontario Veterinary College at the University of Guelph, has … Read More
Workflow management with OneDesk OneDesk was designed to make workflow management easier for every department in an organization, OneDesk supports different types of workflow. One of the difficulties many executive face when it comes to workflow management is that they … Read More