The client experience: Make it memorable

Creating the client experience that gets results   Here at OneDesk, we strive to ensure that the client experience is a remarkable one. Here are a few tips that we believe help take the client experience to the next-level: Provide … Read More

A requirement system tailored to your needs

OneDesk: A flexible requirement system OneDesk’s requirement system allows product teams to leverage different requirement workflow statuses and easily manage their requirements. Every organization had their preference as to what type of requirement system they prefer to work with. Some … Read More

Project decisions: Dealing with dispersed teams

Working together towards better project decisions As a project manager, managing teams and ensuring you are making the right project decisions can be challenging tasks. To add to the complexity, today, creating virtual teams has become a popular method used … Read More

Help Desk System: OneDesk

Enhance your help desk service using OneDesk Help desk services can no longer just be used as tools to field support emails— with OneDesk you can create a systematic and automated process that identifies customer issues and continuously captures inquiries … Read More

Project duration estimates vs. actuals in OneDesk

Every project manager knows there are consequences to underestimating project durations. It’s logical – when projects unforseeably take longer than estimated, it can trigger a series of setbacks, including causing the project to go over-budget. OneDesk allows you to estimate … Read More

Project Issue Management Just Got Easier

Tackle that project issue list using OneDesk These applications also allow you to: Display high-level product roadmaps that incorporate both your feature developments with project issues. Obtain complete visibility and transparency across all your major projects and releases. Analyze and … Read More

Your Projects Team, Unified with OneDesk

Get your projects team on the same page with OneDesk We at OneDesk recognize that a “projects team” isn’t what it used to be. The nature of today’s corporate environment has greatly impacted the way many companies handle their product … Read More

Customer interactions and feedback management

Customer interaction is an integral component of product development All stages of product development are interconnected and the tools used must form an integrated process that supports effective management of innovation. Customer interaction also plays a vital role, continuously throughout … Read More

How to prioritize requirements with OneDesk

Whether you are developing a product or delivering a service, OneDesk puts you in control of your requirements. OneDesk’s requirements management application eases the requirements capturing, analysis and elaboration processes. Requirements can be defined from feedback and ideas in a … Read More

Ideas solutions for your entire team

Ideas solutions, features, and workflows the OneDesk way For those who want to have an easier time capturing, leveraging and managing ideas, OneDesk provides an effective ideas solutions that will drive the company to a leading edge. OneDesk’s ideas solutions … Read More