Get collaborative in seconds – OneDesk “how to” video

Due to the overwhelming popularity of this short :45 (sec) video, we decided that it deserved a post of its own. At the heart of the OneDesk application are a set of easy-to-use collaboration functions that allow you to publish … Read More

OneDesk’s Task Management Application

OneDesk’s Task Management Application: Unique We are often asked, “What makes OneDesk’s task management application unique?” Since we launched in OneDesk two years ago, our task management application has evolved. It started out as an application that businesses can use … Read More

Bulk Operations on Feedback Items

The bulk edit button allows you to make multiple changes to several pieces of feedback at the same time. Here’s how: 1. Click the bulk edit button located in your icons menu. A new window will appear entitled “bulk edit-feedback”. … Read More

OneDesk Acquires Ryma

July 11, 2012 — OneDesk (www.onedesk.com), provider of the world’s first unified product and services platform announced today that it has completed the acquisition of Ryma Technology Solutions, a leader in product management software. OneDesk is the only product that … Read More

How to use Gantt Chart Color Coding and Rules in OneDesk

How to use Gantt Chart Color Coding and Rules in OneDesk OneDesk includes color coded Gantt charts as part of its feature-rich blend of applications for total project management control. This short video gives a breif overview of the interface … Read More

How to use OneDesk’s Requirement Application

Among the many integrated features built into OneDesk, is a powerful set of requirement management and analysis tools that let you be flexible and maintain control over your product requirements. As part of our new series of use cases, here’s … Read More

How to Use OneDesk’s Helpdesk Application

How to Use OneDesk’s Helpdesk Application The Helpdesk is a key application in the large and multifacetted set of features which make OneDesk one of the most comprehensive project management solutions around. As part of our new series of use … Read More

How to Use OneDesk’s Feedback Application

How to use OneDesk’s Feedback Application OneDesk’s feedback application helps you manage all feedback that is sent to your organization in one place. In this short video, we teach you how to navigate through OneDesk’s feedback application, how to create … Read More

Innovations systems: the measure of getting metrics from the unmeasurable

Innovations systems: the measure of getting metrics from the unmeasurable When things get hard to measure against conventional metrics, boardrooms can lose patience, and projects making valuable inroads can meet with their maker still far short of their goals. Innovation, … Read More

Customer handling tips from OneDesk

Customer handling is not always an easy task. In order for your business to gain competitive edge over your competitors, an effective customer handling process is crucial. With the right customer handling process, you can turn difficult customers into your … Read More