Defect management just got fun! Being able to view and manage issues, tasks and projects from the same place just makes sense. While OneDesk is unique in the industry providing this unified view, we also provide a great deal of … Read More
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
The ability to set and customize your project status in OneDesk facilitates project and product management, as it keeps the whole team updated on the project or item during each stage. OneDesk also automatically triggers different project statuses and workflows … Read More
Projects cost analysis: Helps prevent problems When carried out early-on, projects cost analysis, planning, estimation and tracking help prevent problems during any project’s lifecycle. OneDesk offers several features that helps with the projects cost analysis and estimation processes. Here’s a … Read More
Revisiting your complaints procedure management strategy Your product development strategy must include a strong help desk service component to handle customer service complaints in an efficient and timely manner. As customers increasingly use help desk services to express issues related … Read More
Keeping steady PM practices during process changes In today’s extremely competitive economic environment process changes within an organization cannot be avoided. Many organizations experience a high rate of process changes which leads project managers to wonder how they can keep … Read More
Project managers need project solutions, not problems Today’s project managers are asked to do more with less. They are encouraged to do less planning, with smaller budgets, more rapid product iterations, and deliver releases quicker. Another common difficulty is that, … Read More