New Webinar Topic: Turning Customer Feedback into Product Gold

New webinar topic: Turning Customer Feedback into Product Gold The ability to drive innovation throughout your organization and outperform your competitors depends on two things: Having an effective method of capturing feedback from customers Being able to manage and incorporate … Read More

Ideation Methods: Seamless Integration of Ideas in Product Process

From ideation methods to execution strategies OneDesk is a platform for product development, foregrounding the importance of customer feedback within ideation process and removing barriers to let information move seamlessly through the whole product development process. In short: The seamless … Read More

Pragmatic Marketing Goes Social: Distinctive Competence

Pragmatic Marketing Goes Social – Episode 3 – Distinctive Competence Before the spring break we got a pretty good head of steam on our Pragmatic Marketing Framework Goes Social series. But now as I look at the giant grid of … Read More

PLM blog reviews OneDesk

OneDesk featured on Clarity on PLM Jim Brown is the president of Tech-Clarity. Jim is a seasoned expert and analyst in software solutions for manufacturers with a strong focus on Product Lifecycle Management (PLM), Supply Chain Management (SCM), and other … Read More

Customer support software: Tips for choosing one

Investing in customer support software is the key to providing outstanding customer service. Whether you work in an enterprise-class organization, or for a small startup company, good customer support software helps ensure a flawless customer experience. How to choose the … Read More

Product Manager Meme

The Product Manager Meme Finally, a meme for the product manager If you have spent any time browsing the social web lately, you have probably seen the “What People Think I Do” memes spreading like wildfire across millions of social … Read More

New Article: How to Deal with Collaboration Breakdown

In her most recent article How to Deal with Collaboration Breakdown published on On Product Management, OneDesk’s marketing specialist Catherine Constantinides looks at the challenges of collaboration from a product manager’s standpoint and identifies common pain-points within organizational collaboration. She … Read More

Creating products ain’t easy: Part 2

Creating products in a sea of requests, backlogs, and priorities It is no secret that product teams encounter numerous unexpected or unforeseen challenges while planning out and creating products. They may even find themselves drowning in an endless sea of … Read More

Sharing files in a collaborative environment

It’s a no brainer that one of the best features of collaborative software is that it makes sharing files easy. Sharing files within a collaborative environment brings about numerous advantages. To name a few: – Eliminates the need to send … Read More

Developing products ain’t easy: Part 1

Developing products is just the tip of the iceberg Product managers are looking for ways to reap the benefits of successful product planning and execution. Yet, despite all of the efforts, navigating the waves of the product development ocean is … Read More