New webinar topic: Turning Customer Feedback into Product Gold The ability to drive innovation throughout your organization and outperform your competitors depends on two things: Having an effective method of capturing feedback from customers Being able to manage and incorporate … Read More
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
From ideation methods to execution strategies OneDesk is a platform for product development, foregrounding the importance of customer feedback within ideation process and removing barriers to let information move seamlessly through the whole product development process. In short: The seamless … Read More
Pragmatic Marketing Goes Social – Episode 3 – Distinctive Competence Before the spring break we got a pretty good head of steam on our Pragmatic Marketing Framework Goes Social series. But now as I look at the giant grid of … Read More
Investing in customer support software is the key to providing outstanding customer service. Whether you work in an enterprise-class organization, or for a small startup company, good customer support software helps ensure a flawless customer experience. How to choose the … Read More
In her most recent article How to Deal with Collaboration Breakdown published on On Product Management, OneDesk’s marketing specialist Catherine Constantinides looks at the challenges of collaboration from a product manager’s standpoint and identifies common pain-points within organizational collaboration. She … Read More
Creating products in a sea of requests, backlogs, and priorities It is no secret that product teams encounter numerous unexpected or unforeseen challenges while planning out and creating products. They may even find themselves drowning in an endless sea of … Read More