Since I’ve helped set up hundreds of OneDesk accounts by now, I am frequently asked by customers and other members of our team, what are some ‘best practices’ that should be followed to ensure customer success. Since I am always … Read More
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
What you need from your project management software Project management software can’t make your product great, but it can help build a great project team – and that’s half the battle. A successful project manager knows that a successful project … Read More
Showcase your resolved client issues or positive client relations Managing a helpdesk is not easy. We’re all willing to admit that much, but sometimes good things happen and you should showcase that. A good statistic, a positive story, a worthy … Read More
A Project Should Be a Playground, Not a Battlefield With so many technologies available to us, it’s become easy to take fresh ideas and turn them into real, concrete projects. Oftentimes, these start as passion projects, which have a lot … Read More