Here’s a couple of Good Reasons For Why Customers Need a Helpdesk A good helpdesk is the cornerstone of any business. For those of you who are unfamiliar with the concept, a helpdesk is a service provided by a business … Read More
The OneDesk Blog
Wherein we discuss new features, tips on how to use OneDesk, and much more.
Finding a project management software for Non-profit Organizations
Finding a project management software for Non-profit Organizations Of the organizations that have become household names in our everyday world, the vast majority are for-profit; seemingly, for-profit organizations run the world. However, we cannot forget that there are many non-profit … Read More
Good project management for the Fast Moving Consumer Goods Industry (FMCG)
Good project management for the FMCG Industry Competition is stiff in the Fast Moving Consumer Goods (FMCG) industry. In this current day and age, we as a society have become reliant on FMCG products, and the brands behind them are household … Read More
The right helpdesk for the Fast Moving Consumer Goods Industry (FMCG)
The right helpdesk for the Fast Moving Consumer Goods Industry (FMCG) In today’s market, consumer goods change quickly. What was cutting edge technology yesterday, is practically today’s bear claws and chisels. Cellular phones change, televisions change, computers change. How does … Read More
Outgrowing Basecamp – How to move on
Outgrowing Basecamp – How to move on There are a million things that need to be handled in an office or business. From corporate structure, to distribution of teams and projects, to the all-encompassing mess of communicating with all these … Read More
The right Helpdesk for a software firm
The right Helpdesk for a software firm The software industry is incredibly diverse, using a wide range of processes, technologies, and applications to support the developers. Methods for software development range from the traditional System/Software Development Life Cycle to Extreme … Read More
Good project management for a software firm
Good project management for a software firm The software industry in this day and age is rapidly expanding and ever-changing. The nature of the work lends itself to creativity and projects that range in scale from everyday improvements to revolutionary … Read More
Project management for a web-design firm, the ins and outs
Project management for a web-design firm, the ins and outs Most companies understand the need of having a website. In this day and age, web design is an indispensable aspect of a company’s brand and marketing. It only follows that … Read More
The Helpdesk for a web-design firm, the ins and outs
The Helpdesk for a web-design firm, the ins and outs You run a small web-design business, like a ten or twelve person small web-design business. Business is booming, but you still have to be able to document and track problem … Read More
Connect your Google contacts to your Helpdesk
Connect your Google contacts to your Helpdesk This small guide is meant to help you connect your Google contacts to your helpdesk solution in a quick and easy fashion. Pre-requisites for this integration: A OneDesk account (the trial works too!). Your … Read More