We are always looking for talented people to join the OneDesk team. We are located in Montreal, Canada, and are currently seeking to fill the following positions.

Java Developer

OneDesk Software Inc. is located in Montreal, Canada. We offer a cloud-based solution for Customer Service and Project Management.

OneDesk is looking for talented Java developers to work within a team to design and code the OneDesk SaaS application.

As a developer working at OneDesk, you will work at the forefront of the latest web technologies. You will participate in the entire process of developing software applications and features, from design through release. If you are looking for a challenging opportunity to utilize a broad range of development skills, OneDesk is for you.

Job Requirements:

Qualifications:

• Bachelors Degree in Computer Science or Engineering
• Experience with Java (we are hiring for all experience levels)
• Expericen with Spring and/or Hibernate would be an asset
• Familiarity with other technologies, JavaScript, html, angular, would be an asset

Please submit resumes to: resumes@onedesk.com


Software Testing and Support / Customer Success Agent

Job Description – Description de tâche:

OneDesk is looking for a talented person to join our team. If you are looking for a challenging opportunity to utilize a broad range of skills, OneDesk could be for you.

We are looking for someone who is a software enthusiast and enjoys using software on their own time. The job will consist of testing our software, engaging with users, as well as writing about and demonstrating software. Your role at OneDesk will primarily involve software testing and customer support but we would love for you to be the type to help out in any way you can. Visit www.onedesk.com

The key responsibilities for this position include:

• Software Testing: help our team identify and reproduce issues with our software, verify if they are fixed,
• Customer support: answering questions and helping customers within the OneDesk community platform. Demonstrating product capabilities to customers.
• Be responsible for monitoring and escalating matters to various departments as required

Job Requirements:

Qualifications:
• University Degree;
• Excellent English oral and written;
• Good reasoning and communication skills;

• Experience with software development or testing tools & techniques would be an asset but is not required.

Please submit resumes to: resumes@onedesk.com

SEO SMO Marketing Manager

OneDesk Software Inc. is located in Montreal, Canada. We offer a cloud-based solution for Customer Service and Project Management.

OneDesk is looking for a talented Community Manager to join our Marketing team. If you are looking for a challenging opportunity to utilize a broad range of skills, OneDesk could be for you. Visit www.OneDesk.com

The key responsibilities for this position include:

• Responsible for website content creation, maintenance, landing pages, links, SEO, etc.
• Responsible for developing ad campaigns and maintaining them, Analysis and monitoring returns
• Engage on social sites (Twitter, Facebook, LinkedIn, YouTube, blogs) and the OneDesk Community, responsible for SMO
• Content creation: writing blog posts, articles, newsletters, communications materials, and material for social media channels and OneDesk
• Seek out & join conversations to promote and explain the capabilities of OneDesk
• Customer relations: answering questions and helping customers within the OneDesk community platform. Demonstrating product capabilities to the community

Job Requirements:

Qualifications:
• University Degree;
• Excellent English oral and written;
• Experience in Social Media and Marketing Communications;
• Exceptional communication skills;

Please submit resumes to: resumes@onedesk.com