How a branding agency utilizes OneDesk’s project management features

As small businesses grow and acquire new customers and users, their work management needs also grow. For agencies that offer multiple, different services, it’s challenging keeping track of every piece of work and every person that is involved with making … Continue Reading

How a Network Services Company Uses OneDesk’s Portal

Finance aside, the majority of business challenges faced by management teams are deeply rooted in a need to build customers’ trust in the brand or to improve operational efficiency. The concern is well-founded. Businesses will face these challenges regardless of … Continue Reading

How a Tech Support Company Uses OneDesk to Track Sales and Incoming Ticket Requests

Generally, being a tech company is about anticipating the client’s needs and requirements while staying abreast of trends in the information technology industry to achieve and sustain technological competence. Tech Support companies provide the technical expertise needed to keep systems … Continue Reading

How a wifi service company utilizes OneDesk’s CRM features

There is no shortage of software positioned as being staples for the everyday business professional. From accounting to procurement to reporting, businesses need a variety of software to keep themselves running. Not only is it difficult sourcing all of the … Continue Reading

How a software company uses custom webforms to help design bespoke software

Custom webforms are needed to capture custom requests For companies that work on custom requests, it is paramount that they nail gathering requirements from their customers. We live in an increasingly distributed work environment, which sometimes exacerbates the difficulties in … Continue Reading

How a mortgage company utilizes the conversations feature on OneDesk

As companies and teams become more and more distributed, communication only becomes more important. For organizations that deal with finance matters, this is only more true. There is no room for miscommunications and distractions when there are large amounts of … Continue Reading

How a cloud services company uses workflow automations to track parts in the supply chain

As companies and teams become more and more distributed, communication only becomes more important. For organizations that deal with finance matters, this is only more true. There is no room for miscommunications and distractions when there are large amounts of … Continue Reading

How a childcare software provider uses OneDesk for CRM, project management, and support

Across the worlds of CRM, project management, and support work, there are a multitude of different tools and software that can be used. In some cases where departments are large enough to support integrating their tools with other team’s tools, … Continue Reading

How A Systems Design Company Uses OneDesk for Customer Communication & Ticketing

Technology is revolutionizing every aspect of our lives, and the health sector is not an exception. The industry is actively blending newer life-saving technologies on an ongoing basis. Research indicates that about 86% of healthcare service providers and related organizations … Continue Reading

business language

Make your jargon (business language) into English

Make your jargon (business language) into English Ever skipped through a Terms of Service (ToS) agreement? Ever glossed over the amazing facts printed on some random box of electronics? Ever read the entire description of a business website and re-read … Continue Reading