Non-profit organizations have to be savvy in knowing how being efficient with their funds. This translates further into needing efficiency in how work is managed and tracked. For non-profits that have been around for some time, there tends to be … Read More
Helpdesk Lab
How a heating and cooling system manufacturer uses OneDesk for customer support
A modern high-capacity building is a blend of technology and structure. It is why developers have to work with heating and cooling system experts to guarantee optimum living conditions for residents. To meet expectations, heating and cooling system experts can … Read More
How an Audio Visual Company uses email to create tickets on OneDesk
Maintenance is a concept that is common to nearly every industry and business. While regular maintenance can be driven by the company itself, often times businesses rely on their customers to come forward with any degradations that they come up … Read More
How A Software Company Uses OneDesk To Manage Internal Operations & Customer Requests
Businesses specialized in development, deployment, and maintenance of software products are currently experiencing a commendable market boom. It is undoubtedly the prime of the industry. In this age of technological advancement, the software is the soul of every computing device … Read More
College-Case-Study
In this day and age, even smaller institutions need some way to track their work, whether they are projects or support requests. At the heart of every college or university is the administration department, who ends up serving as the … Read More
OneDesk Case Study: A university charitable organization
Charitable organizations can be complex institutions. On first blush, many of these kinds of organizations might seem to only be focused on marketing and finance, but with everything increasingly moving online, more avenues are opened up for work done on … Read More
How a Human Resource Management Company Uses OneDesk
How a Human Resource Consulting Company Uses OneDesk to Coordinate internal Operations and Support customers The human resource is undoubtedly the most crucial element in the entrepreneurial process, so much so that a measure of how well a company manages … Read More
How an Advertising agency uses OneDesk to manage advertising campaigns and customer communication with small and local businesses.
In the world of business, getting your company’s name and brand out there can be main the reason your business succeeds or flounders. Even small and local businesses need to grow their presence in their communities, whether they are banner … Read More
How a Publishing Company uses OneDesk to Organize its Internal Teams
Information drives the modern world, and media companies are at the center of it all. These companies are responsible for curating content, improving it, and laying it out in diverse forms. They engage in a rigorous search for data and … Read More
How an IT outsourcing company uses OneDesk to manage their work
For up and coming businesses that don’t have all the resources to hire their own in-house IT team, it makes sense to outsource their IT management. This is an attractive option because businesses can remain relatively hands-off while still reaping … Read More