4. Industry Applications

For the Cingulum Health team, the highest level of patient care and attention is a must. We recently spoke to the practice manager at Cingulum Health whose clinic has recently switched over to using OneDesk.  With OneDesk’s combination of support and project management features, this leading clinic has been able to streamline their operations, allowing […]

What is the role of a help desk for education? When thinking of a help desk, the immediate association often leans towards IT teams or businesses dealing with customer inquiries. However, the utility of a help desk goes beyond these realms, proving valuable for any organization handling requests or inquiries. A help desk for education

In today’s fast-paced business world, finding the right tool to streamline your organization’s processes is crucial. Whether you’re a seasoned project manager or a curious entrepreneur, we’ve got you covered. In this blog, we’ll explore 12 must-have features to look for in a PSA software. From service request management, to invoicing, and capacity planning, we’ll

What are Managed Service Providers (MSPs) Managed Service Providers (MSPs) make sure businesses can focus on providing their core services by handling the IT side of things. Managed service providers keep everything running smooth, from managing a company’s networks to setting up servers and tackling cybersecurity.  Challenges of MSPs Running an MSP comes with its