How a Hospital uses OneDesk to connect their departments and software

With the pandemic that rocked the world in 2020, a spotlight has been shone on healthcare systems and the challenges there are in running these institutions. Beyond the medical and research components, there are lots of supporting departments that are … Continue Reading

How financial software developers can use OneDesk to manage bug fixes, develop new features, and support their customers

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. With the rising popularity of cryptocurrency and blockchain, financial technologies are in high demand. Whether it’s peer-to-peer lending, robo-advisors, … Continue Reading

How one Security firm uses OneDesk to both support their customers and develop their own product

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. As our lives get progressively more and more entrenched in cyberspace, we see the rise of cyber security firms … Continue Reading

How one software services company uses OneDesk to cover their business workflow

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. For many companies, it can be tough building tools that are tailored to meet their specific needs. Without an … Continue Reading

product idea development

A Product Idea Comes From All Places, Not Just the Same Industry

Developing new ideas is something that a lot of developers fail to do on a consistent basis. So many developers who are successful often find themselves resting on their laurels. Instead of really stopping to think about the different things … Continue Reading

What Should You Choose a Soft or a Hard Product Release

What Should You Choose: a Soft, or a Hard Product Release? Developers utilize the expressions “soft release” and “hard release” to portray two marketing techniques when conveying a product to the general population. One technique is unpretentious while the other … Continue Reading

new talent

Find New Talent; Get New People In to Help

When it comes to creating a great Product management team, there are many things you will want to think about. One of the best ways to do this is to find new talent for your product. In order to get … Continue Reading

salvage your product

So Your Product Isn’t Working, Salvage It

So Your Product Isn’t Working, Salvage It The fact of the matter is that most developers need to be a success, it’s in the business model. The issue with this is that unless they have an idea worthy of the … Continue Reading

product management team

Product Management is All About a Good Team

Excuse me for one minute while I glance around for my soapbox – oh, here it is. Presently I’m prepared to impart a stunning snippet of information with you. If you don’t mind ensure that you are taking a seat: … Continue Reading

idea management

Idea Management for Product Management

Idea management is the process of collecting & growing new ideas to solve existing problems & discover new opportunities. It is the cornerstone of product management. It’s the earliest stage of product development, where ideas are collected from around the … Continue Reading