8. Product Management Lab

How a Hospital uses OneDesk to connect their departments and software

4. Industry Applications, 6. HelpDesk Lab, 8. Product Management Lab / By

With the pandemic that rocked the world in 2020, a spotlight has been shone on healthcare systems and the challenges there are in running these institutions. Beyond the medical and research components, there are lots of supporting departments that are still needed to ensure hospitals and medical equipment are operating effectively. As medical administration has […]

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How financial software developers can use OneDesk to manage bug fixes, develop new features, and support their customers

4. Industry Applications, 6. HelpDesk Lab, 7. Project Management Lab, 8. Product Management Lab / By

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. With the rising popularity of cryptocurrency and blockchain, financial technologies are in high demand. Whether it’s peer-to-peer lending, robo-advisors, building a platform for a bank’s services, or just implementing a payment system, financial technology

How financial software developers can use OneDesk to manage bug fixes, develop new features, and support their customers More

How one Security firm uses OneDesk to both support their customers and develop their own product

4. Industry Applications, 6. HelpDesk Lab, 7. Project Management Lab, 8. Product Management Lab / By

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. As our lives get progressively more and more entrenched in cyberspace, we see the rise of cyber security firms intent on looking out for our online well-being. These companies can be based anywhere in

How one Security firm uses OneDesk to both support their customers and develop their own product More

How one software services company uses OneDesk to cover their business workflow

4. Industry Applications, 7. Project Management Lab, 8. Product Management Lab / By

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. For many companies, it can be tough building tools that are tailored to meet their specific needs. Without an in-house development team, these companies turn to external teams and companies for solutions. Filling this

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A Product Idea Comes From All Places, Not Just the Same Industry

8. Product Management Lab / By

Developing new ideas is something that a lot of developers fail to do on a consistent basis. So many developers who are successful often find themselves resting on their laurels. Instead of really stopping to think about the different things that need to be done to generate new ideas outside their businesses. Most developers just

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What Should You Choose a Soft or a Hard Product Release

8. Product Management Lab / By

What Should You Choose: a Soft, or a Hard Product Release? Developers utilize the expressions “soft release” and “hard release” to portray two marketing techniques when conveying a product to the general population. One technique is unpretentious while the other is brazen. The strategy you pick relies upon, for example, how much cash you need

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