How an Engagement Software company utilizes custom field features & types of tickets to organize different projects

When setting up meetings, pitches, training, and events, the ideal manager makes a special effort to deliver an immersive experience by evaluating, tracking, and evaluating the audience’s level of engagement to achieve the best outcome of the event possible. After … Continue Reading

OneDesk Case Study – Local Government

In this day and age, all aspects of life are progressively going online. This extends to even behemoths of organizations such as governments. Historically, governments have often lagged behind in keeping up with the most current technological landscape, opting instead … Continue Reading

OneDesk Case Study – Aquariums Specialist

It’s not uncommon for growing businesses to build out their own support teams. No matter what industry, if there is a website that customers and users interact with, that technology will need someone to maintain and update it. For businesses … Continue Reading

How a Digital Creative Agency uses OneDesk for Ticketing & Reporting

Marketing products and services via internet-based media is arguably the most significant trend of the past few decades. This has grown from a mere idea to a multi-billion dollar industry that drives global trade. It has also incentivized several radical … Continue Reading

How A Systems Design Company Uses OneDesk for Customer Communication & Ticketing

Technology is revolutionizing every aspect of our lives, and the health sector is not an exception. The industry is actively blending newer life-saving technologies on an ongoing basis. Research indicates that about 86% of healthcare service providers and related organizations … Continue Reading

College-Case-Study

In this day and age, even smaller institutions need some way to track their work, whether they are projects or support requests. At the heart of every college or university is the administration department, who ends up serving as the … Continue Reading

How a Human Resource Management Company Uses OneDesk

How a Human Resource Consulting Company Uses OneDesk to Coordinate internal Operations and Support customers The human resource is undoubtedly the most crucial element in the entrepreneurial process, so much so that a measure of how well a company manages … Continue Reading

How a cash automation technology company uses OneDesk to manage its operations

Collaborative work is a necessity in specific industries. Software development companies and tech-based solution providers are not exceptions. The average software development company pools together the skills, experience, and expertise of multiple developers, project managers, and systems designers to make … Continue Reading

How a Publishing Company uses OneDesk to Organize its Internal Teams

Information drives the modern world, and media companies are at the center of it all. These companies are responsible for curating content, improving it, and laying it out in diverse forms. They engage in a rigorous search for data and … Continue Reading

How an IT outsourcing company uses OneDesk to manage their work

For up and coming businesses that don’t have all the resources to hire their own in-house IT team, it makes sense to outsource their IT management. This is an attractive option because businesses can remain relatively hands-off while still reaping … Continue Reading