The OneDesk January 2017 Release This is a short post on the new feature and bug fixes of the OneDesk January 2017 Release. We will focus on a few features, for a full list of fixes and feature changes you can head to our Customer Portal. 1. Introducing your very own Bot We have given […]
The OneDesk November 2016 release Here’s a rundown of some of the key changes from the November 2016 release for the OneDesk suite of applications (web application, mobile application, customer portal). The requesters, followers and voters have been overhauled. They now exist as one overarching category called followers. The role of requester can now be
Get ready folks this is a big one! The July 2016 release of OneDesk has a lot of new features and changes that you’ve been clamoring for. In this release we’ve got an improved UI, Service Level Agreements management and our new OneDesk Mobile App is now in beta! Read on for the the details
We’ve received a lot of good feedback from you, our customers, about how to improve OneDesk and as a result a few new features and changes in this month’s release that we are hoping you will like! This month we focused on improving User & Customer management, Gantt Charts and more. https://www.onedesk.com/wordpress/wp-content/uploads/2016/03/Moved-Items-No-Outline-2.png New Features New
Spring is upon us and with the change of the season comes our latest update to OneDesk! In this release our goal has been to improve Usability and as such we’ve highlighted a few changes that we would like you to know about. UI Improvements – Item Properties Panel. The item properties panel has