OneDesk’s access control options allow you to assign roles to users and set permissions as to what they can and can’t do within the system. All roles and permissions in OneDesk are pre-set. Even though you can’t create custom roles … Continue Reading
New Roadmap Application in OneDesk
You asked, we listened. You may have noticed that we have been making changes to OneDesk over the past few weeks. That’s because we believe customers always come first and always do our best to meet their needs. Hence, we … Continue Reading
Integrating New Team Members Into Projects
Picture this scenario: A new project begins and you and your team are off to a good start. Resources have been planned, assignments have been assigned, deadlines have been set, and everyone’s ready to work. All of the sudden, the … Continue Reading
What Makes OneDesk Unique Software?
One of the most common questions we get is “What makes OneDesk unique?” Since OneDesk is a suite of applications, there are several features that are unique to our software. Here are the top ones. OneDesk’s Most Unique Software Features … Continue Reading
OneDesk is hiring!
OneDesk Software Inc. is located in Montreal, Canada. We offer a SaaS based web Enterprise Solution for Help Desk, Product Management, and Project Management. OneDesk is a suite of social business applications that connect customers, employees, and partners in a … Continue Reading
Product Camps 2013: Catch Them While You Can
A product camp, as the official website describes it, is a “free, user-driven, collaborative ‘unconference’ for Product Managers and Marketers.” We at OneDesk love the idea of an “unconference.” It gives the opportunity for innovators, i.e. everyday people who have … Continue Reading
Team challenges solved with OneDesk
New Webinar Series: Organizing Teams and Projects Product managers have to make sense of an enormous amount of information delivered to them from different angles. Their ability to guide their teams, measure results at a granular level, is critical if … Continue Reading
Project management blogs worth a mention
Here at OneDesk, we understand the importance of teamwork. We also know that it’s important to stay current on project management trends, gain inisghts and valuable tips to help guide us along the way. Great project management skills are not … Continue Reading
Innovation funnels and your customers
What is an innovation funnel? The Innovation Funnel is a highly adaptable and flexible system that allows ideas (from various channels and sources) to be carefully analyzed and asessed for viability through a structured set of filters and gates. The … Continue Reading
Creating products during unpredictable times
I got to thinking about our generation, and how content shapes our thoughts and beliefs about products and services these days. More specifically, how quickly we change our focus from one product to the next. We always want the next … Continue Reading