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OneDesk’s access control options allow you to assign roles to users and set permissions as to what they can and can’t do within the system. All roles and permissions in OneDesk are pre-set. Even though you can’t create custom roles … Read More

You asked, we listened. You may have noticed that we have been making changes to OneDesk over the past few weeks. That’s because we believe customers always come first and always do our best to meet their needs. Hence, we … Read More

Picture this scenario: A new project begins and you and your team are off to a good start. Resources have been planned, assignments have been assigned, deadlines have been set, and everyone’s ready to work. All of the sudden, the … Read More

One of the most common questions we get is “What makes OneDesk unique?” Since OneDesk is a suite of applications, there are several features that are unique to our software. Here are the top ones. OneDesk’s Most Unique Software Features … Read More

OneDesk Software Inc. is located in Montreal, Canada. We offer a SaaS based web Enterprise Solution for Help Desk, Product Management, and Project Management. OneDesk is a suite of social business applications that connect customers, employees, and partners in a … Read More

A product camp, as the official website describes it, is a “free, user-driven, collaborative ‘unconference’ for Product Managers and Marketers.” We at OneDesk love the idea of an “unconference.” It gives the opportunity for innovators, i.e. everyday people who have … Read More

New Webinar Series: Organizing Teams and Projects Product managers have to make sense of an enormous amount of information delivered to them from different angles. Their ability to guide their teams, measure results at a granular level, is critical if … Read More