OneDesk for Professional Services HR Work Management
How does OneDesk help my HR team?
Manage Consultant Staffing, Reviews, and HR Processes
Organize Consultant HR Questions and Staffing Tickets
Professional services HR handles consultant questions about utilization, performance reviews, or benefits. Capture these requests as tickets in OneDesk via email or portal. Customize views based on practice area or urgency. Track response times against internal SLAs. Report on common consultant HR needs.
Consultant Self-Service Portal for HR Admin Tasks
Manage HR tasks for consultants, like performance reviews based on project feedback, utilization tracking, or professional development planning. Use subtasks for gathering feedback, conducting reviews, and setting goals. Schedule review cycles and track completion.
Monitor Consultant Time for Resource Planning
Professional services HR tracks time spent on consultant recruitment, performance management cycles tied to project delivery, or utilization analysis. Log hours against internal HR projects or initiatives using OneDesk timesheets. Understand HR effort related to managing a billable workforce.
Manage Tasks for Consultant Staffing and Reviews
Automate HR processes for consultants. Set up workflows for performance reviews, automatically requesting feedback from project managers. Send automated reminders for mandatory training or certifications. Triage consultant HR inquiries.
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