OneDesk vs. HappyFox
Få adgang til helpdesk og projektstyring i én applikation med OneDesk.
![OneDesk-logo-initialer](https://www.onedesk.com/wordpress/wp-content/uploads/2020/03/OneDesk-Logo-Initials-300x214.png)
![](https://www.onedesk.com/wordpress/wp-content/uploads/2021/11/happyfox-logo-150x150.png)
HappyFox er en omfattende Help Desk-software. Dens funktioner er enorme, og der er fire planer at vælge imellem. OneDesk matcher adskillige funktioner som HappyFox, med tilføjelsen af Project Management.
Du er i stand til at tage tingene et skridt videre ved at omdanne billetter til opgaver uden at skulle oprette dem manuelt i et andet program. Desuden kan du oprette adskillige automatiseringer, spore dine projekter med interaktive Gantt-diagrammer og oprette ubegrænsede porteføljer.
OneDesk | HappyFox | |
---|---|---|
Price (users) | $11.99 -15.99 per user/month paid annually | $29-$89 per user/month paid annually |
Live Chat | ![]() | ![]() |
Macros | ![]() | ![]() |
Task management | ![]() | Only in $79+/month plans |
Round Robin assignment | ![]() | Only in $59+/month plans |
SLA management | ![]() | ![]() |
SLA breach notification | ![]() | Only in $59+/month plans |
Kanban view | ![]() | Only in $59+/month plans |
Knowledge base | ![]() | ![]() |
Knowledge base notifications | ![]() | ![]() |
Dashboard | ![]() | ![]() |
Satisfaction surveys | ![]() | Only in $59+/month plans |
SSO capabilities | ![]() | ![]() |
Custom Fields | ![]() | ![]() |
Integrations | ![]() | ![]() |
Project Management | ![]() | ![]() |
Transform tickets to tasks | ![]() | ![]() |
Gantt charts | ![]() | ![]() |
Unlimited projects | ![]() | ![]() |
Calendar view | ![]() | ![]() |
Portfolios | ![]() | ![]() |
Timesheets | ![]() | ![]() |
Sandbox | ![]() | ![]() |