OneDesk for Creative Design HelpDesk
How does OneDesk help my Design team?
Organize Creative Tickets, Client Feedback Communication, and Design Service.
Streamlined Creative Brief & Design Revision Ticket Management.
Creative Design teams need to manage client feedback efficiently. OneDesk pulls comments from emails or review tools (via integrations) into centralized tickets. Create custom views to see feedback tickets by client, project, or revision round. Use SLAs to track turnaround times for design changes. Reporting helps analyze feedback patterns.
Client Portal for Creative Feedback & Easy Asset Request Forms.
Clients providing feedback on creative work need an easy process. OneDesk's portal allows clients to submit feedback, upload files, or approve designs directly. Clients can see the status of revisions or outstanding questions in their portal view. A knowledgebase could provide brand guidelines or standard file format information. Live chat enables clients to ask quick clarification questions during the review process. This makes the feedback cycle clearer and faster for clients and your team.
Automate Creative Request Triage, Feedback Routing & Revision Workflows.
Keep your creative design team focused on designing not chasing info with OneDesk automations. Create workflows for feedback cycles or asset requests. Automatically triage design tickets based on client or project deadline. Route urgent revision requests straight to the assigned designer. Send auto-replies confirming brief receipt or providing style guide links. This helps manage creative requests efficiently.
Better Creative Collaboration & Feedback Flow.
OneDesk is a great help desk for busy creative design teams. Its robust features manage feedback rounds asset requests and project revisions effectively. The versatility shines allowing workflows tailored for print digital or video projects. Need to attach large creative files and track versions? OneDesk handles it. It scales easily whether you're a small studio or a large agency department managing multiple client campaigns.
Get started free
Evaluate OneDesk for yourself with our completely free 14-day trial.
