OneDesk for Real Estate IT HelpDesk
How does OneDesk help my IT team?
Manage Real Estate IT Tickets, Agent Communication, and PropTech Service Desk.
Reliable MLS Access & Property Software Ticket Support Benefits.
Real Estate IT supports property software and agent tools. OneDesk captures support requests via portal or email as tickets. Create custom views for issues with MLS feeds or property management systems. Use SLAs for supporting tools essential for transactions. Reporting tracks common tech issues for agents.
Agent Tech Support Portal, MLS/CRM Forms & Real Estate Software Knowledgebase.
Real estate agents needing help with CRM, MLS access, or transaction software require responsive IT support. The OneDesk portal allows agents and staff to submit IT tickets for software issues or hardware problems. Users track ticket status easily, especially when deals are pending. The knowledgebase offers guides for using real estate software, troubleshooting common IT issues, and cybersecurity tips for agents. Live chat provides immediate help for tech problems impacting client work.
Automate Real Estate IT Routing, MLS/CRM Workflows & Agent Support Tasks.
Provide reliable IT support tailored to the real estate industry using OneDesk automations. Set up workflows for supporting property management software MLS Multiple Listing Service access issues CRM for agents or secure document signing platforms. Automatically triage IT tickets based on the software used property management MLS CRM impact on deals/leases or user type agent staff tenant support. Route urgent issues preventing lease signing deal closing or property website outages directly to the priority IT support queue. Use auto-replies with tips for common real estate software glitches. It keeps real estate tech running smoothly.
Reliable IT Support for Real Estate Tech.
Ensure reliable IT support for real estate operations with OneDesk's tailored help desk. Its robust features manage support for property management software MLS access CRM for agents secure e-signing platforms minimizing deal disruptions. The versatility prioritizes IT issues impacting leases sales or property websites. Need dependable tech support for fast-paced real estate deals? OneDesk delivers. It scales to support the specific tech needs of the industry.
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