OneDesk for Retail Marketing Work Management
How does OneDesk help my Marketing team?
Coordinate Retail Promotions, Ad Campaigns, and Loyalty Programs
Manage Promotion Setup Requests and Ad Campaign Tickets
Retail marketing gets requests from merchandising or stores for promotional signage or local event support. Manage these requests as tickets in OneDesk via email or forms. Customize views by campaign or store region. Track fulfillment times using internal SLAs. Report on demand for marketing support.
Customer Portal for Loyalty Program Info/Access
Plan retail marketing campaigns using tasks for promotions, email marketing, social media, and in-store events. Break down promotions into subtasks for offer setup, signage creation, and staff training. Set dependencies linking inventory availability to promotion start dates. Schedule campaign activities.
Measure Time on Retail Promotion Setup
Retail marketing tracks time spent planning and executing promotions, managing loyalty programs, or creating signage for different campaigns. Log hours against marketing tasks using OneDesk's timer or timesheets. Measure the effort behind different promotional activities. Analyze campaign efficiency.
Coordinate Tasks for Retail Promotions and Campaigns
Streamline retail marketing campaign execution. Automate task assignments for creating promotional materials based on campaign calendar. Set up approval workflows for email marketing sends. Trigger notifications to stores about upcoming promotions.
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