OneDesk for Technology Design Professional Services Automation
How does OneDesk help my Design team?
Tech Design: Create Solutions & Manage Client Projects
Track UI/UX Feedback & Design Iterations with Tickets
Tech UI/UX Design teams, OneDesk ticketing is ideal for capturing user feedback from usability testing (via forms or email), logging design bugs from QA, or tracking iteration tasks for new features. Custom views like 'Mobile App - UI Bugs' or 'Feature X - Design Revisions' organize the design workflow. SLAs ensure timely design updates for sprints. Reporting tracks common usability issues.
Clients Review Tech Product Designs, Give Quick Feedback
If your team designs software interfaces, hardware, or tech solutions for clients, let them review and provide feedback via a portal. Clients can comment on UX mockups, product specs, or design iterations using specific ticket forms. Live chat enables real-time discussions on design elements, ensuring your tech products meet client needs effectively.
Automate UI/UX Design Sprints and Feedback.
Design teams in Technology companies, especially UI/UX, work in agile sprints and need rapid feedback loops. OneDesk's automations accelerate this. Our platform lets you build custom workflows for managing design sprints, routing wireframes and mockups for peer and stakeholder review, and collecting user testing feedback. New design tasks or feedback on UI elements can be automatically triaged by project or feature. They are then routed directly to the assigned designer or product owner. You can also set up automated replies to acknowledge feedback or notify teams when new designs are ready. OneDesk’s versatile automations keep your design process agile. This leads to better product experiences.
Manage Design Sprints for Tech Products
UX/UI design teams in tech, creating intuitive and engaging user experiences is your passion. OneDesk helps you manage design sprints, user research, and prototyping for software and hardware products. Its robust features support collaborative design tools integration, tracking user feedback from testing sessions, and managing design backlogs alongside development. The system's versatility means it can handle agile design processes for web, mobile, or enterprise applications. As your product portfolio grows, OneDesk's unique scalability helps your design team deliver innovative interfaces efficiently.
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