Champions
of customer
service
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
CX TRENDS 2021
New world, new CX
Last year, customer needs changed in a blink. Learn how your team can keep up.
Read report
SALES TRENDS REPORT
5 top sales trends for 2021
See the five emerging trends helping sales leaders build a modern sales organization.
Read on
FEATURE UPDATES
This is What’s New
Our newest product capabilities will help enhance your business agility.
Learn More
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Chat about tickets with your customers, or discuss privately with your team. All in one place.
Learn More
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Chat about tickets with your customers, or discuss privately with your team. All in one place.
Learn More

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Give customers the best support
Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.
Learn More
“We’re here to help our customers succeed online, and that’s something we hear back from our customers. They just love our support channels.”
Raphael Fontes
Vice President of Customer Operations at Squarespace
Customize your customer experience
Sunshine lets you customize and extend Zendesk to provide personalized experiences, help agents stay productive, and keep the entire business connected. Plus, it’s open and flexible, so you can adapt quickly to anything thrown your way.
Learn more
#1 in Digital Customer Service use case by
The best customer experiences are built with Zendesk
The companies you use, use Zendesk
There’s more where that came from
How to provide great social media customer service
What is customer experience? (And how to deliver great CX)
3 customer service metrics that matter
Customer support definition for 2021
What is a sales CRM?
Sales process fundamentals
Important customer service skills for 2021
5 of the best knowledge management examples