OneDesk for Education Operations Work Management

How does OneDesk help my Operations team?

Streamline Campus Operations and Facility Requests
Handle Facility Maintenance and Operational Request Tickets
Education operations manage facility maintenance and service requests. Use OneDesk tickets to track work orders submitted via forms or email. Create custom views for urgent repairs or specific buildings. Track completion times against service level targets (SLAs). Report on maintenance trends.


Submit Facility Requests Easily Through Online Forms
Manage campus operations tasks like facility maintenance or room scheduling. Use subtasks for multi-step repairs or event setups. Set dependencies linking resource availability to scheduling confirmations. Schedule routine inspections or maintenance.
Monitor Time on Campus Operations Tasks
Campus operations teams can track time spent on different types of maintenance work orders or event setups. Log hours against operational tasks using OneDesk timesheets. Understand labor costs associated with maintaining different facilities or services. Improve operational budgeting and efficiency.


Track Campus Operations and Facility Task Lists
Enhance campus operations with OneDesk automations. Automatically assign maintenance work orders based on building location or trade required. Send automated notifications upon work order completion. Triage urgent facility requests for immediate attention.
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