Assignment Management
Assign tickets and tasks manually or automatically with the essential assignment management features of OneDesk.
Assign work
Break up projects into manageable tasks. Manually or automatically assign work. Tickets, tasks, and projects can be assigned to an individual, multiple individuals, or a whole team. Add all the details necessary for task completion. Communicate and collaborate on tasks in-context with instant messaging.
Automate assignments
Break up work
Stay on track
Work the way you need
Distribute and monitor work in the way that fits you. Use Kanban boards, Gantt charts, lists, and more. Filter, group, and sort to get complete visualization into assignments and progress.
Assign work to the right people
Visually assign work
Monitor assignments & work
Take control of assignments
Manage projects
Meet goals by organizing all your project work in one place.
Compare plans & actuals
Track planned vs. actual costs, billable amounts, and project durations.
Visualize assignments
Work the way you need with customizable Gantt charts, kanban boards, lists & calendars.
Optimize workloads
Monitor your team's workload and assign work optimally.
Real-time visibility
Get a complete picture of moving parts. Drill down to the data you need and see exactly how work is progressing.
Improve collaboration
Easily work together by following tasks or messaging colleagues in-context.
Automate assignments
Automate almost anything with OneDesk's automation engine.
Mobile task management
Assign work, update tasks, and stay notified from the mobile app.