Client Communication & Collaboration

HelpDesk & Project Management Solution

Client Communication & Collaboration

OneDesk lets you easily communicate and collaborate with your clients. Keep conversations linked and track all of your conversations in real time.

Centralize Communication

Centralize Communication

OneDesk allows you to message your clients directly as well as have it attached to shared tickets, tasks and projects. This provides you with the flexibility to choose your preferred channel of communication. The messenger app is where you can access all of your conversations.

Customer Portal

Customer Portal

OneDesk lets your clients communicate and collaborate with you through a customer portal. They can follow up with a ticket they created by sending additional relevant information, attachments and even creating new tickets. Your customers can then keep up to date with the status of their requests.

Client Project Collaboration

Client Project Collaboration

OneDesk allows your customers to collaborate with you on projects. Communication exists at the project and task levels. This lets you choose who you want involved in your discussions and to request more information and resources.

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