Configurable Types

Differentiate Your Types of Tickets & Tasks

Configurable Types

OneDesk lets you configure unique ticket and task types. Each one has its own creation email and customizable statuses. You can also select a color and icon for each type to visually distinguish them from one another. You can create workflow automations for every type of ticket or task you have enabled. This allows you to take actions specifically based on their type.

ONEDESK - FREE 14 DAY TRIAL

Sign up and try out OneDesk for yourself. No credit card required.

Sending

OR sign up with Microsoft / Google / Linkedin