OneDesk has many useful customer applications to give your customers different ways to interact with you.

Customer Apps in OneDesk 
Live-Chat Messenger
OneDesk lets you support your customers in real time through a live-chat messenger.
Customer Portal
With OneDesk's customer portal, your customers can see the status of their submitted tickets, create new tickets, and access self-service options.
Web Widget
OneDesk lets you put a fully customizable customer-facing web widget onto your website that holds all your customer apps.
Webforms
Webforms let you distinguish between incoming customer requests by allowing your customer to easily submit a unique ticket or task type.
Knowledgebase
OneDesk allows you to create and easily maintain a knowledgebase where your customers can self-serve to find important information.

VIEW A FULL LIST OF ALL OF ONEDESK’S FEATURES HERE

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