HelpDesk & Project Management
OneDesk lets you link tickets and tasks for quick access and label them to determine their relationships. Linking allows you to:
- Provide a mutual connection and easy access points between two work items by creating a ‘related to’ link
- Flag work that is a duplicate of another to ensure your team doesn’t begin working on them independently
- You can prioritize the completion of one task over another by creating a ‘blocked by’ link
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