Live Chat Messenger

Improve your customer support with OneDesk’s live chat feature. Add chat to your site to help customers and convert prospects. 

Integrated chat for project management collaboration

Live chat for your website

Provide excellent service by providing your customers with live chat directly from your website. The live chat widget is easy to implement on any website. 

live chat integrated with help desk for education

Conversational AI-powered chatbot

Support your customers 24/7 and reduce your support load with the OneDesk conversational AI agent. 

Everything to deliver great live chat support

Delight your customers with all the chat features of OneDesk. 

Quick support

Live chat offers fast yet personalized support for issues or questions.

Convert prospects

Convert prospective customers by providing them the ability to seek help right from your website. 

Easy implementation

Simply copy and paste the chat widget code into your webpage or use one of our existing integrations.

Engage customers

Provide additional support avenues. Many customers prefer the convenience and accessibility of live chat. 

Mobile

Answer live chat questions anywhere using the OneDesk mobile app.

Track conversations

Easily drill down to your customers' other conversations or tickets from their profile.

Convert chats to tickets

Log the support process or escalate issues by converting chat conversations into tickets.

Continue through email

OneDesk's email integration means you don't need to keep customers waiting. Unseen messages are sent by email.

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