Merging Items

Combine Your Work

merging items

OneDesk lets you merge two or more tickets or tasks (items) into one. Merging items allow you to work on a single work item with all the collective information while also updating the customers who requested them all from one location. You can control the changes made to the merged items, such as the lifecycle status, completion percentage, what information to copy forward and of course, after all that, send a message to notify all followers about the merge.

ONEDESK - FREE 14 DAY TRIAL

Sign up and try out OneDesk for yourself. No credit card required.

Sending

OR sign up with Microsoft / Google / Linkedin