HelpDesk & Project Management Solution
Control who gets notified about what
OneDesk empowers you to choose who needs to be notified about what. Ensure that your users are made aware of what is most important to them, such as:
OneDesk notifies you of new messages in the application through visual and audio cues. There is a blinking tab and a ping when something requires your attention and a green bubble above the messenger app indicates the number of unread messages.
OneDesk notifies you no matter what communication application you are using. If you are not active inside the OneDesk application, all notifications are sent out via email so that you can stay informed without being signed in.
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