OneDesk for Manufacturing Engineering Work Management

How does OneDesk help my Engineering team?

Manage Product Design, Prototypes, and Production Changes
Manage Engineering Change Orders via Task Tickets
Manufacturing engineers receive requests for process support or design changes from production. Capture these as tickets in OneDesk via email or shop floor forms. Organize tickets by production line or issue type using custom views. Track resolution times for production-stopping issues using SLAs. Report on common engineering support requests.


Partner Portal for Sharing Engineering Specs Securely
Organize manufacturing engineering projects like designing new tooling or optimizing production line layouts. Use tasks for phases and subtasks for detailed design, simulation, and testing steps. Set dependencies linking design approval to tool fabrication. Schedule project milestones.
Track Engineering Time on Product Design
Manufacturing engineers track time spent on process improvement projects, designing new fixtures, or supporting production line issues. Use OneDesk's timer or timesheets linked to engineering tasks. Understand effort allocation across projects and support activities. Improve project estimation.


Manage Tasks for Product Design and Production Changes
Automate manufacturing engineering workflows. Automatically assign requests for production support based on machine type or production line. Set up approval workflows for engineering change orders (ECOs). Trigger notifications upon completion of design reviews.
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