OneDesk for Technology PMO Professional Services Automation
How does OneDesk help my PMO team?
Tech PMO: Govern Software Projects & Client Delivery
Centralize All Product & Platform Issues with PMO Ticketing
Tech PMOs, OneDesk ticketing gives a consolidated view of all major product development risks, platform stability concerns, and strategic initiative roadblocks. Product and Engineering leads escalate items. PMO dashboards like 'Key Product Release Risks' or 'Cross-Product Dependencies' provide crucial oversight. SLAs manage critical escalations. Reporting offers leadership a clear view of the tech portfolio.
Tech Project Clients Updated via Dedicated Product Portal
For technology implementation projects, custom software development, or major upgrades managed by your PMO, a client portal is vital. Clients can track project milestones, review progress reports, and access technical specifications. Ticket forms allow clients to submit project-related questions or change requests, keeping tech projects aligned.
Enhance Tech Project Delivery and Agile Workflows.
A Technology PMO often supports agile development, manages large-scale platform projects, or ensures alignment between engineering and business goals. OneDesk's automations are ideal for this. Our system lets you define workflows for managing agile backlogs and sprint planning, tracking progress of major tech initiatives, and reporting on key engineering metrics to leadership. New feature epics or project proposals can be automatically triaged and routed to the PMO or product owners. You can also use automated replies to communicate release schedules. OneDesk’s versatile automations bring clarity and control to your tech projects. This improves delivery predictability.
Oversee Tech Projects
Drive Innovation
Get started free
Evaluate OneDesk for yourself with our completely free 14-day trial.
