OneDesk vs. HappyFox
Optimize help desk & project management in one app with OneDesk, an alternative to HappyFox.
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- Asana vs. OneDesk
- Basecamp vs. OneDesk
- Freshdesk vs. OneDesk
- HappyFox vs. OneDesk
- Jira vs. OneDesk
- Microsoft Projects vs. OneDesk
- Monday.com vs. OneDesk
- Scoro vs. OneDesk
- SolarWinds Service Desk vs. OneDesk
- SysAid vs. OneDesk
- Teamwork vs. OneDesk
- Trello vs. OneDesk
- Workfront vs. OneDesk
- Wrike vs. OneDesk
- Zendesk vs. OneDesk
- Zoho Projects vs. OneDesk
- BigTime vs. OneDesk
An all-in-one HappyFox alternative
HappyFox is a comprehensive help desk software, featuring numerous features. HappyFox offers four plans to select from with varying feature availability at each level. Happy Fox plans start at $29/user a month to $89/user a month for all features.
OneDesk matches the numerous help desk features of HappyFox, but also includes a complete project management solution seamlessly integrated into one app. Take things one step further by turning tickets into tasks, create numerous automations, track your projects with interactive Gantt charts, and create unlimited portfolios.
Get the HappyFox features you need, with OneDesk
Ticket Management
Manage tickets and conversations from multiple channels in one app.
Customer Applications
Serve customers better with live chat, knowledge base, webforms & customer portal features
SLA Management
Configure, monitor & report on Service Level Agreements to deliver the optimal customer experience
Reporting & KPIs
Analyze your teams performance and KPIs with real-time charts and custom reports.
Help Desk Automation
Save time and effort with a huge variety of intelligent & flexible workflow automations.
Compare help desk software solutions
OneDesk | HappyFox | |
---|---|---|
Price (users) | $11.99 -15.99 per user/month paid annually | $29-$89 per user/month paid annually |
Live Chat | ||
Macros | ||
Task management | Only in $79+/month plans | |
Round Robin assignment | Only in $59+/month plans | |
SLA management | ||
SLA breach notification | Only in $59+/month plans | |
Kanban view | Only in $59+/month plans | |
Knowledge base | ||
Knowledge base notifications | ||
Dashboard | ||
Satisfaction surveys | Only in $59+/month plans | |
SSO capabilities | ||
Custom Fields | ||
Integrations | ||
Project Management | ||
Transform tickets to tasks | ||
Gantt charts | ||
Unlimited projects | ||
Calendar view | ||
Portfolios | ||
Timesheets | ||
Sandbox |
Top reasons to switch to OneDesk
Help desk & project management in one
While HappyFox offers a versatile help desk solution, you will need to pay for two applications to plan and manage projects. Alternatively, with OneDesk, you can manage your help desk and project management with one robust tool.
Convert tickets into tasks. Plan and schedule tasks and projects with the Gantt chart, roadmap and calendar. Set a budget and monitor your planned and actual costs in real time, and much more.
Timesheets, timers & tracking
HappyFox offers limited time tracking with their plans. OneDesk goes further, allowing you to utilize built in timers and timesheets. OneDesk allows users to submit billable or non-billable timesheets. Track and monitor planned and actual progress on tasks with to-the-minute built in timers. View, sort, filter, and export timesheets from the Timesheets portal. View KPIs or generate detailed reports of your team’s work within OneDesk’s Analytics portal.
Work the way you want
At OneDesk we believe your tool should fit your needs. As such OneDesk is one of the most customizable tools available. Configure unlimited custom fields and statuses, create custom SLAs, filter your data views and reports how you want, configure flexible automations and more!