Manage your projects, support your customers, provide services.
What is OneDesk?
OneDesk combines online HelpDesk and Project Management software. Serve your customers and manage team projects with one application.
Powerful Ticketing & HelpDesk Software
The OneDesk helpdesk software platform – support your customers with flexible ticket workflows, email, live chat, web-forms, ticket portal, and other tools.
Capture tickets by email
Customers & end-users can submit tickets directly by email. OneDesk creates tickets, replies, classifies & assigns automatically, and captures all future replies. more
Customer portal & knowledge base
Easily add client-facing apps to your website. The ticket portal lets customers login to view, submit and discuss their tickets. The knowledge-base lets clients find answers to common questions themselves. more
Integrated chat and collaboration
Chat about tickets with your customers, or discuss privately with your team. All in one place. more
Automated & customizable workflows
Automate your workflows to pipe tickets through triage, replies, status-changes, assignments, and more. more
Versatile Project Management Software
Project management software and collaboration for teams: Advanced features combine agile and traditional project management.
Views for traditional & agile project management
Combine the detailed planning of traditional project management with easy-to-use agile status boards. more
Gantt charts, scheduling, and assignments
Connect dependent tasks; see who is overloaded and who is not; calculate finish dates, work, and cost. more
Discussions & notifications on tasks & issues
Make sure team members are notified when assignments or statuses are changed. You can keep your customers informed too. more
Time-tracking with timesheets & task timers
Easily capture timesheets for work performed. Get real-time insight into your projects using work timers to track time. more
Integrations for other applications you already use
Connect OneDesk to Google, Github, Slack, VSO, Jira, Salesforce, Zendesk, QuickBooks, WordPress, Office and more .
Reporting and Exporting
Get the reports you need by creating custom templates and scheduling and emailing reports. Easily export get your data at any time. more
Get started with a 14-day free trial of OneDesk.
No credit card required.